Partner Success Manager (CO)

April 5

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Tekion Corp

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One platform that seamlessly connects your entire business.

1001 - 5000

💰 $250M Series D on 2021-10

Description

• The first and most important role of a Partner Success Manager (PSM) has is to develop a positive, trusting relationship with our dealer partners. To achieve that, Partner Success Managers (PSM) handle a variety of tasks both internally and on the customer-facing side of operations. They are responsible for ensuring the dealer partner adopts the solution and demonstrate the value of the products and how they positively impact the dealer’s revenue. Ultimately, Partner Success Managers (PSM) should be proactive in identifying how they can best utilize the solutions to meet the dealer partner’s needs. Partner Success Managers (PSM) are constantly juggling many tasks for multiple customers.

Requirements

• Superb communication and interpersonal skills • Adaptable and able to quickly grasp and apply new info • Be a strategic thinker, persuasive communicator and able to embrace frequent change • Experience working in a customer service role • Knowledge of customer success processes • Highly organized, detailed and a self-starter • Ability to travel (20%-30%) into territory and visit dealer partners on-site

Benefits

• Competitive compensation and generous stock options • 100% employer-paid top-of-the-line medical, dental and vision coverage • Great benefits including unlimited PTO, parental leave and free snacks and beverages • The opportunity to work with some of the brightest minds from the Silicon Valley’s most dominant and successful companies • Be part of an early stage, hyper-growth startup with the opportunity to grow and prosper • Work on the latest and coolest technologies – everything is home-grown and built ground-up • Dynamic work environment with a strong sense of community and collaboration • Open and transparent culture that encourages innovation, rewards performance and discourages hierarchy • Exciting opportunities for career growth and development