Business Development Representative, Polish Speaking

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🕒 April 23

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Teleperformance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

🤝 B2B

🎯 Recruiter

B2B • Business Services • Recruitment

Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.

📋 Description

• Meet quarterly SQO quota and daily/weekly activity targets. • Manage assigned accounts to identify high-potential prospects and educate them on Cloud offerings. • Execute daily outbound calls/emails (including cold calling) to C-level decision makers, quickly establish rapport, and assess needs. • Understand pain points, gather technical requirements, align business needs with Cloud solutions (solution-selling), and build value for next sales steps. • Maintain prospect/customer data in Salesforce (CRM), managing leads, contacts, accounts, opportunities, and activities. • Work towards team and individual KPIs (productivity, conversion, opportunities, pipeline). • Diligently document customer notes and deal details in Salesforce for stakeholder clarity.

🎯 Requirements

• C2 level of Polish and C1 of English (both written and spoken). • BA/BS degree or relevant professional certification with 14 months practical experience. • Developing familiarity with IT infrastructure and technology concepts. • A keen interest in sales and an aptitude for understanding business needs. • Comfortable in a structured, target-focused communication setting. • Initial experience or strong aptitude for phone-based engagement with business contacts. • Willingness and capacity to quickly learn and utilize CRM platforms. • Professional demeanor and strong communication skills with the potential to develop business relationship building capabilities. • Eager to demonstrate initiative, confidence, and determination in a goal-oriented role. • **Specialized Skills for the Polish Market:** • Polish Market Knowledge: understanding of the Polish business culture. Knowledge of regional differences within Poland, recognizing the particularities of each area to tailor sales strategies. • Familiarity with the key sectors of the Polish economy, identifying business opportunities and understanding the specific needs of each industry. • Polish Communication: ability to communicate with Polish professionals, both in formal and informal settings, adapting the communication style to the context and the interlocutor. • Understanding of the nuances of Polish business language, using appropriate terminology and avoiding cultural misunderstandings • Polish Legal Knowledge: basic knowledge of Polish business regulations and data privacy laws. • **Desirable Skills** • Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality • Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals • Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums. • Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions • Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration • Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights • Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions • Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification

🏖️ Benefits

• Full-time (39 hours/week) hybrid position in Barcelona with a salary of 21.180,60 € gross/year + up to 2.353,40 € gross/year in bonus. • Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project. • Relocation Support • Private Health Insurance. • Continuous skill development and certifications. • Clear career growth opportunities supported by coaches and a motivating team environment. • Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture. • Prime office location at the World Trade Center, Barcelona, surrounded by the sea.