Logistics Operations Associate -Pennsylvania / New Jersey

May 8

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Trove

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We power trade-in and resale for beloved brands, delivering sustainable and profitable growth at scale.

recommerce • circularshopping • resale • secondhand • luxury

201 - 500

Description

• Manage the inbound and outbound flow of merchandise as part of our brand partners’ recommerce programs including allocation of inventory • In collaboration with our Partnerships and Data teams, build predictable, scalable forecasting models for our partners’ recommerce programs • Drive the 3PL operations and supports teams to achieve targeted SLAs (Service Level Agreements) and KPIs (Key Performance Indicators), ensuring effective product flow through the warehouse to optimize fulfillment operations • Utilize business intelligence tools (Looker) to enable data-driven decision-making while managing operations in a virtual setting • Manage 3rd party value-added service vendors • Conduct weekly distribution center visits, support new partnership initiatives, facilitate client and 3PL meetings • Implement DC operation strategies that promote standardization of and adherence to chain of custody of inventory • Identify opportunities to streamline 3PL processes, optimize product flow, and provide recommendations for new product features • Manage a team of recommerce specialists that support 3PL partners for the day-to-day recommerce operations such as order fulfillment, return status, and Photography

Requirements

• 1-2 years of experience in e-commerce/retail distribution and fulfillment, either vertically integrated or 3PL, with a focus on direct-to-consumer • Ability to visit and work out of the Swedesboro, New Jersey 3PL location several times a week. • Knowledge of production workflows including forecasting, labor management, and process design • Understanding of warehouse management systems, managing system configurations, and systems integration including troubleshooting errors • Experience leading a team to a shared goal • Strong interpersonal skills and are comfortable communicating with all levels within the organization, working both collaboratively with front-line process experts and sharing updates with senior management • Ability to drive cross-functional initiatives involving partners from across the business • Exceptional focus on delivering against deadlines and a high-quality of work Bonus points if you have… • Strong understanding of Lean manufacturing methodologies • Well-versed in Looker, Google Sheets, Excel, and various WMS systems • Experience in apparel/luxury supply chain • Experience in reverse logistics and high-volume returns processing

Benefits

• Flexible Remote Workplace- Trove’s flexible schedule and remote workplace allows employees to take control over their schedule, which is invaluable when it comes to attending to the needs of personal and work life needs. • Open PTO - Our open vacation company policy allows employees to take as much leave as they need. Employees need time to rest and enjoy themselves outside work. Putting a cap on this important time doesn’t help our effort to achieve high levels of employee satisfaction and productivity. • 401K- Employees can set aside pre-tax dollars to invest in a qualified retirement investment plan with a company match. • Medical- Trove covers 100% of employee monthly premium. • Equity/Share Options - The longer the employee works, the more stocks become available to purchase. • Learning Fund- Exempt employees have access to a pool of funds to support execution of their self-development goals and objectives. • Partner Discounts- Enjoy eligibility for Pro Accounts and various partner discounts from Patagonia, Arcteryx, and Eileen Fisher • Mission Driven- Work alongside passionate people to build the leading recommerce infrastructure and the circular economy.