Senior Account Manager

🕒 May 7

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Trustpair

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

💸 Finance

🔐 Security

🏢 Enterprise

💰 Series B on 2022-10

Finance • Security • Enterprise

Trustpair is a company focused on transforming the way financial departments work by enhancing payment security and managing third-party data with confidence. Founded in 2017, Trustpair has grown to support a multicultural team of around 100 employees, offering digital solutions that aim to simplify processes for enterprise clients. The company prides itself on its diverse workforce and its commitment to building trust and performance in financial management. With a significant emphasis on digital innovation, Trustpair serves over 300 enterprise clients and has raised $25 million in funding to further its mission.

📋 Description

• Build and execute long-term account strategies to maximize client lifetime value. • Conduct structured account mapping (organization, power structures, stakeholders). • Apply the MEDDIC/MEDDPICC methodology to structure deals and uncover opportunities. • Identify and activate upsell levers and expansion potential (subsidiaries, business units, regions). • Develop trust-based relationships with executive sponsors and end-users. • Lead regular business reviews and steering committees. • Act as the client’s internal advocate to drive product adoption and maximize impact. • Identify future client needs and negotiate Master Framework Agreements and enterprise-level contracts. • Work closely with internal teams (CSM, Sales, Product) to promote growth and retention. • Own and drive Net Revenue Retention (NRR) for your portfolio. • Monitor portfolio KPIs: usage, churn, satisfaction, upsell pipeline. • Maintain up-to-date CRM records (HubSpot, Planhat, etc.) with accuracy and precision.

🎯 Requirements

• Minimum 5 years of experience in Account Management, including significant exposure to B2B SaaS and complex sales cycles. • Proven success managing strategic or enterprise accounts. • Strong ability to sell value-based solutions and understand the financial priorities of clients. • Strong autonomy and ownership over accounts. • Experience negotiating complex contracts at group or global level. • Exceptional communication skills: clear, structured, and impactful. • Familiarity with sales frameworks like MEDDIC / Challenger Sale / SPIN Selling. • Fluent in French & English. • Genuine curiosity about AI technologies and eagerness to learn how they can drive significant impact.

🏖️ Benefits

• Flexible remote policy. • Inclusive environment with cultural diversity and parity. • Access to C-level stakeholders. • Cross-functional support from Marketing, Product, and Customer Success. • A mature and high-quality client base. • An established methodology for selling to enterprise Finance departments.