Sales & Marketing Administrator

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Twoconnect

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

👥 HR Tech

🤝 B2B

🏪 Marketplace

HR Tech • B2B • Marketplace

Twoconnect is an outsourcing service provider specializing in tailored and scalable offshore staffing solutions for businesses in Australia and New Zealand. They offer expert HR consulting, talent sourcing, onboarding, and performance management to help companies build dedicated offshore teams in various industries, including accounting, IT, healthcare, and retail. With a focus on long-term partnerships, Twoconnect streamlines the recruitment and management of remote staff to enhance operational efficiencies and reduce costs.

📋 Description

• Provide general administrative support to the Marketing and Sales teams. • Track leads and enquiries generated from various channels, including email, YouTube, Facebook, and Instagram, and assign them to the appropriate Sales team members. • Enter, maintain, and update accurate customer and sales data within the company CRM (Salesforce). • Monitor shared email inboxes daily, responding to or escalating enquiries as required. • Support online charter reservations by ensuring enquiries and bookings are processed accurately and in a timely manner. • Manage online bookings for charter rentals, travel packages, and events. • Upload photos, videos, and other marketing content across social media platforms to support marketing initiatives. • Ensure all inbound and outbound communications reflect the company's professional standards and commitment to excellent customer service. • Perform other duties appropriate to the position as required.

🎯 Requirements

• Bachelor's degree in Business Administration, Communications, Marketing, Humanities, or a related field. • At least years of experience in office administration, sales support, social media marketing, or a similar role. • Proficiency in Microsoft 365 applications. • Experience using CRM systems, preferably Salesforce. • Familiarity with social media marketing is preferred. • Strong administrative, organisational, and analytical skills. • Excellent written and verbal English communication skills. • Strong problem-solving and critical thinking abilities. • High attention to detail with the ability to quickly learn new systems and processes. • Flexible and adaptable, with the ability to manage changing priorities. • Ability to work effectively both independently and as part of a team.

🏖️ Benefits

• Work from home • Mon - Fri: 7:00 AM – 4:00 PM PHT (*adjustments will be made for daylight saving time*) • HMO with 2 free dependents and medical reimbursements • Government-mandated benefits • Work from home allowances • Opportunities to work with leading companies in Australia and beyond • Training programmes for career development • Engaging company outings, team activities and wellness sessions • Supportive, inclusive culture • Dedicated managers focused on your growth and success