Enabling the development of electric vehicles of the future. From #materialscience to ultimate #emobility products.
Electric two-wheelers • Electric bikes • Urban mobility • City-smart electric scooter • Electric vehicles
51 - 200
May 9
🇺🇸 United States – Remote
💵 $85k - $95k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🗽 H1B Visa Sponsor
Enabling the development of electric vehicles of the future. From #materialscience to ultimate #emobility products.
Electric two-wheelers • Electric bikes • Urban mobility • City-smart electric scooter • Electric vehicles
51 - 200
• Level 2 support for customer issues: triaging and investigating bug reports, communicating directly with customers, and managing escalations to other teams • Developing tools, automation, and monitoring based on observations of customer support trends • Supporting essential internal tooling used by our Customer Support teams to solve customer problems, and looking for more opportunities to empower our Customer Success teams • Developing a strong understanding of our products and services • Regular on-call rotations, where you will help troubleshoot and manage communication during emergencies
• Two years of experience in technical support or software engineering preferred • Proven ability to manage multiple tasks and priorities in a ticket tracking system • Strong customer service and collaboration skills • Strong written and verbal communication skills, and knowledge of when to utilize one over the other • Formal education in computer science not required
• Competitive compensation and benefits package • Work/life balance • Unlimited vacation • Stock options • Monthly game nights
Apply NowMay 9
51 - 200
🇺🇸 United States – Remote
💵 $100.8k - $150.3k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🗽 H1B Visa Sponsor
May 8
201 - 500
🇺🇸 United States – Remote
💰 Private Equity Round on 2021-10
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
May 7
201 - 500