Connecting caregiver insights to the care team through intuitive technology & 24/7 clinical support
51 - 200
April 6
🇺🇸 United States – Remote
đź’µ $50k / year
⏱ Part Time
🟡 Mid-level
đźź Senior
🧑‍💼 Account Executive
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Connecting caregiver insights to the care team through intuitive technology & 24/7 clinical support
51 - 200
• Serve as an internal expert on the member and caregiver onboarding experience, owning program outreach, education, and remote onboarding from start to finish • Manage a call list to effectively educate target members and their care teams on the benefits of the Vesta Healthcare program • Coordinate with members, caregivers, and family to ensure program consent and acceptance • Collaborate with the Vesta Healthcare Clinical Team in scheduling of virtual visits to onboard new members and their caregivers to the program • Partner with Program Engagement Coordinators and Operations Assistants in successfully transitioning newly onboarded members to the ongoing program experience • Distill and share learnings from outreach and onboarding conversations with Client Success, Business Operations, and Product teams to facilitate continuous improvement on both program positioning and mobile/tablet application adoption • Successfully manage responsibilities with consistent performance on call volume, acceptance, and conversion targets • Track all activities through compliance with engagement milestones • Function within the timeframes of a fast-paced startup in the healthcare environment • Performs other duties as required or assigned
• Fluency in English and Spanish/Mandarin/Cantonese/Russian (required) • 2-3 years of inside sales, call center, sales/business development, telephonic outreach, recruiting, or other similar experience (required) • Comfortable being on the phone throughout the day (required) • 1-3 years experience working in customer service (preferred) • A Bachelor's degree or equivalent work experience (preferred) • The ability to understand and articulate the benefits of our program • The ability to exercise judgment independently and voice noticeable issues or trends • Strong verbal and written communication skills; is able to communicate professionally with patients and customers • Strong problem-solving skills; able to identify problems and escalate when appropriate • Excellent organizational skills and ability to multitask • Passion about healthcare and affecting change in the current healthcare environment • A strong proficiency in computer software navigation • Ability to perform duties as assigned or requested • Comfort in a dynamic and always evolving startup environment
• Competitive health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us • Paid vacation • Sick/personal days • 12 paid holidays • One-time reimbursement to set up your home office • Monthly reimbursement for internet or other home office expenses • Monthly gym reimbursement to be used for gyms, online classes, etc • Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us • Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more • Pre-tax Flex Spending/Dependent Care/Transit accounts • 401k plus match
Apply NowMarch 22
5001 - 10000
🇺🇸 United States – Remote
đź’µ $100.1k - $189.6k / year
đź’° $180M Series C on 2017-04
⏱ Part Time
🟡 Mid-level
đźź Senior
🧑‍💼 Account Executive
đź—˝ H1B Visa Sponsor
March 21
5001 - 10000
🇺🇸 United States – Remote
đź’µ $106.7k - $172.9k / year
đź’° $180M Series C on 2017-04
⏱ Part Time
🟡 Mid-level
đźź Senior
🧑‍💼 Account Executive
đź—˝ H1B Visa Sponsor