Associate Account Manager

February 25, 2023

Vetcove

WebsiteLinkedInAll Job Openings

Every Supplier. One Website.

Supply Chain • Animal Health • Veterinary • eCommerce • Inventory

11 - 50

Description

• Associate Account Manager • Assist Senior Partner Account Manager in covering Vetcove's biggest partners • Covering all aspects of client communication and oversight • Generate and analyze detailed campaign reporting • Work collaboratively with data scientists and other account managers to craft narratives and prove customer value through comprehensive business reviews and strategic touch-points, both over the phone and through on-site meetings • Educate and guide new and existing clients on best practices, on-board new clients and proactively address areas where improvement is needed • Nurture relationships to be sure they understand Vetcove's value and how we can fit into long term strategy 1+ Years in account management • Exceptional verbal, written, and presentation skills • Excellent time and process management skills • Strong analytical skills • Experience in developing client facing reports with actionable insights and recommendations • Experience in developing and presenting data analyses and partner business reviews • Experienced in compiling, documenting and communicating client requirements to internal stakeholders (e.g., Finance, C-Suite, Engineering) • Strong working knowledge of entire Microsoft Office suite, with an emphasis on PowerPoint and Excel • Experience in Tableau or other database visualization tools

Requirements

• Strong written and verbal communication skills • Excellent time and process management skills • Strong analytical skills • Experience in developing client facing reports with actionable insights and recommendations • Experience in developing and presenting data analyses and partner business reviews • Experience in compiling, documenting and communicating client requirements to internal stakeholders (e.g., Finance, C-Suite, Engineering) • Strong working knowledge of entire Microsoft Office suite, with an emphasis on PowerPoint and Excel • Experience in Tableau or other database visualization tools • Interest in client relationship building and willingness to travel for client-facing events • A strong desire to learn and define an emerging function in a rapidly growing and dynamic startup environment 100% remote within the USA • Medical, Dental, and Vision Insurance • Automatic 401k contribution • Employee referral program • At home office set up • Bi-annual company retreats • Open vacation policy • Equity • Monthly team events

Benefits

• Excellent opportunity to build and manage key client relationships • Excellent opportunity to be a platform and product expert • Excellent opportunity to act as our partners' go-to for all aspects related to the campaign lifecycle • Excellent opportunity to cover larger accounts in the future • Excellent opportunity to be mentored by their managers with the goal of covering larger accounts in the future • Excellent opportunity to cover client relationships in a hands-on, customer-facing manner • Excellent opportunity to learn and define an emerging function in a rapidly growing and dynamic startup environment 100% remote within the USA • Automatic 401k contribution • Employee referral program • Monthly team events • Equity