Sales Consultant

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TDCX

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1995

🏥 Healthcare

🏨 Hospitality

✈️ Travel

💰 Post-IPO Equity on 2021-09

Healthcare • Hospitality • Travel

TDCX is a provider of customer experience solutions that supports businesses in connecting with their customers through various communication channels. The company emphasizes privacy and security in its messaging services, allowing businesses to engage with their clientele effectively while ensuring data protection. TDCX also focuses on building community and facilitating group conversations, making it easier for conversations and interactions to flow seamlessly across platforms.

📋 Description

• Provide customer service to a portfolio of advertisers through phone and email • Provide customer satisfaction and escalate issues as appropriate • Offer solutions to the advertiser inquiries to meet customer wait times • Develop and analyze keywords, titles, description, bidding strategies for potential customers to maximize results • Identify opportunities to enhance client relationships and grow the account of the advertiser by improving performance and investment • Proactively give suggestions to improve the processes and grow the portfolio revenue • Build a professional online advertising campaign for the customers

🎯 Requirements

• Candidate must possess at least a Bachelor's Degree in any field • Preferable with 2 years of working experience in the related field is required for this position • Successful track record in directly driving business • Highly motivated and passionate about sales with a genuine interest for online marketing • Creative mindset and good understanding of client’s needs • Analytical skills and a logical mindset • Strong communication skills and a flair for selling creative market solutions • Excellent verbal and written communication skills in English and the language of supporting market

🏖️ Benefits

• Attractive remuneration and great perks • Comprehensive medical, insurance, and social security coverage • World-class workspaces • Engaging activities and recognition programs • Strong learning and development plans for your career growth • Positive work culture that enables your future • Easy-to-access location with direct public transport links • Flexible working arrangements • Coaching and mentoring from experts in your field