Sales Caller (PH)

March 30

Wing Assistant

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Internet • Personal Assistance • Virtual Assistance • Data Entry • Spreadsheet Management

501 - 1000

💰 $2.1M Seed Round on 2022-03

Description

• Reach out to customers to provide information about products or services, sell offerings, or solicit donations. • Qualify leads over the phone and insert the respective information into a CRM system. • Coordinate and follow up on customer appointments and rescheduling • Make collection calls, resolve debts, and update customer payment information following detailed phone scripts. • Execute and monitor customer surveys, compiling the results in a datasheet report. • Address support tickets, troubleshoot issues, and resolve customer concerns. • Collaborate with internal teams to align lead generation efforts with overall sales strategy. • Ad hoc tasks

Requirements

• High school graduate or of any certificate course • Minimum 1 year of sales experience and proven ability to meet and exceed sales quotas and successfully manage customer relationships • Excellent English communication skills, both written and verbal (at least C1 level) • Excellent phone, email, and instant messaging communication skills • Solid organizational and time management skills • Tech savvy & familiar with current technologies, like desktop sharing, cloud services, CRM, and VoIP • Experience with word-processing software and spreadsheets (e.g., MS Office) • Knowledge of online calendars and scheduling (e.g., Google Calendar) • Proactive & confident with keen attention to details • Able to work on a graveyard shift • USB Headset with Noise Cancellation feature • Working Webcam • Computer with at least 1.8 GHz processor and at least 4GB RAM • Main Internet Service Speed: at least 25 Mbps cable connection • Backup Internet Service Speed: at least 10 Mbps

Benefits

• Health Insurance (HMO) • Performance Incentives • Job Security and Stability • Paid Training • Inclusive Culture • Upskilling Opportunities • 100% Work-From-Home • Exceptionally Supportive Team • Opportunities for Career Growth • Fun Work Environment • Holiday & Overtime Pay