Fleet Service Administrator

Job not on LinkedIn

🔥 0 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Wingman Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Wingman Group is an Australia & New Zealand offshore staffing and operational support provider that connects degree-qualified remote professionals (primarily in the Philippines) with businesses to handle administrative, compliance, back-office, marketing, data, and cybersecurity functions. They specialize in embedding remote teams into real estate, mortgage broking, financial services, buyers agency, and property management operations to help firms scale, improve efficiency, and reclaim time. Wingman also offers process design, recruitment, training, onboarding, and ongoing account management to ensure secure, high-performing offshore support.

📋 Description

• Administer and coordinate vehicle maintenance activities across the fleet • Review and authorise maintenance and repair work in line with OEM requirements, vehicle condition, budgets, and de-fleet timelines • Monitor fleet maintenance costs and budget alignment • Support management and processing of single-vehicle claims • Monitor and report vehicle off-road status and help return vehicles to service efficiently • Assist the Fleet Asset Manager with off-road KPI tracking, reporting, and performance improvement • Coordinate with third-party recovery agencies and external service providers • Manage and update tasks within the insurance portal • Drive proactive vehicle servicing and maintenance scheduling to minimise downtime • Maintain accurate fleet records, maintenance information, and operational reports • Communicate with customers and frontline teams regarding vehicle issues, delays, breakdowns, and challenging situations • Work with suppliers, repairers, recovery agencies, and other external partners to resolve fleet-related issues • Build collaborative relationships across the organisation and external supply network • Identify opportunities to improve fleet processes, service delivery, and operational efficiency • Contribute to a high-quality customer experience and help position the company as a preferred vehicle subscription provider • Report to the Fleet Asset Manager

🎯 Requirements

• Experience in fleet administration, fleet management, automotive administration, vehicle operations, or a similar role • Experience coordinating or scheduling vehicle servicing and maintenance • Experience working with repairers, suppliers, recovery agencies, or other third-party automotive providers • Experience monitoring vehicle off-road status and reporting against operational KPIs • Experience with insurance claims or insurance-related processes is highly desirable • Experience communicating with customers and internal stakeholders during high-pressure or sensitive situations • Ability to balance operational requirements, customer expectations, and cost considerations • Experience with proactive maintenance planning and service scheduling • Strong fleet administration and vehicle maintenance coordination skills • Ability to review and assess maintenance and repair requirements • Understanding of OEM servicing and maintenance requirements • Strong knowledge of vehicle maintenance scheduling and fleet operations • Ability to monitor costs and align maintenance activities with fleet budgets • Excellent written and verbal communication skills • Strong customer service and stakeholder management skills • Experience using fleet management systems, CRM platforms, insurance portals, or similar systems • Strong organisational and time-management skills • Ability to manage multiple vehicles, maintenance tasks, suppliers, and deadlines simultaneously • Strong attention to detail and accuracy in record keeping and reporting • Ability to work proactively and identify potential maintenance or operational issues before they escalate • Equipment is self-provided • Computer with at least 8GB RAM, Intel Core i5 or AMD Ryzen 5 (12th generation or newest), 512GB HDD/SSD, and Windows 11 Home or Pro • Power backup such as a power station, power bank, or UPS • Secondary/external monitor • Noise-cancelling headset and webcam • Internet speed of 40–50 Mbps minimum for both download and upload • BIR registration/compliance • NBI or Police Clearance • Government-issued ID • Ability to work 7AM–4PM MNL time, Mondays to Fridays • Willingness to comply with BIR self-registration • English proficiency test • Personality test

🏖️ Benefits

• 20 Paid Time Off • Referral Bonus – 70 AUD per successful referral to the Wingman platform, paid at 1st month mark with a client contract • Annual Trip – connect with the broader Wingman community in person • Dedicated Support Contact (CSM) • Access to a Network – collaborate with fellow contractors and onshore specialists • Opportunities to Upskill – optional sessions, peer learning, and developmental pathways • More Work, More Opportunity – potential for additional contracts, Statements of Work, or expanded workloads • High-Impact Projects – work alongside top-tier Australian partners on meaningful assignments • Flexibility First – full autonomy on how you achieve outcomes • Advisory Support – HR, Tax, and setup guidance available • 100% Work-From-Home Contracts – all engagements designed for remote delivery • Self-provided equipment and work setup