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Dental Virtual Assistant – Insurance Verification, Scheduling

🔥 0 minutes ago

🇵🇭 Philippines – Remote

💵 $5.2k - $6.2k / year

⏱ Part Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

Where this job comes from

Posted on Winning Assistants LLC's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Winning Assistants LLC

Winning Assistants LLC

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Independently verify dental insurance eligibility, active coverage, benefits, limitations, exclusions, and patient financial responsibility • Contact insurance companies or use payer portals to clarify coverage and resolve discrepancies • Document verified insurance information in the practice management system • Identify and follow up on missing or inconsistent insurance details • Review patient charts before appointments and ensure records are complete • Update and organize patient records and flag issues for clinical or office staff • Strategically schedule appointments according to surgical workflows, scheduling guidelines, and SOPs • Manage new patient scheduling, hygiene appointments, follow-ups, and scheduling overflow • Coordinate adjustments with the treatment planner and patient coordinator • Communicate professionally with patients, prioritizing text messaging and using phone calls when needed • Maintain scheduling documentation and provide task updates • Attend Zoom or Google Meet training sessions as needed • Support additional dental administrative responsibilities

🎯 Requirements

• Hands-on experience independently verifying dental insurance eligibility, coverage, benefits, and patient financial responsibility • Extensive experience scheduling dental appointments, managing appointment types, coordinating patients, and following scheduling guidelines • Understanding of surgical dental workflows and procedure-based scheduling • Experience with Oryx, Dentrix, Eaglesoft, or comparable dental practice management systems • Dental chart review experience is preferred • Experience communicating with dental patients by phone, text, or other channels • Previous experience supporting dental practice operations and working independently with minimal supervision • Must speak and write English clearly and professionally • Must have relevant work experience • Must provide an NBI Clearance and/or Local Police Clearance before onboarding • Must attend video meetings with camera on when required • Reliable laptop or desktop computer • Stable high-speed internet connection of at least 25 Mbps • Noise-canceling headset • Working webcam • Quiet and professional work environment

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off • Access to Tools & Resources • Optional Performance-Based Incentives • Optional contractor perks and client-approved allowances

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