Medical Billing, Patient Support Virtual Assistant

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Winning Assistants LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Verify patient insurance benefits, coverage, and eligibility • Submit, track, and follow up on prior authorization requests • Assist with insurance documentation, billing support, and related administrative workflows • Send patient intake forms and follow up on incomplete documentation • Enter patient demographic and required information into Prava EMR • Assist with patient charting and maintain accurate, organized patient records • Answer incoming patient calls and handle patient questions professionally • Route calls to the appropriate person when necessary • Schedule and reschedule patient appointments • Conduct patient callbacks and assist with appointment setting • Send community outreach emails • Manage general administrative communications and tasks • Support additional administrative responsibilities as the practice grows • Assist with Facebook engagement and basic marketing efforts when applicable • Schedule discovery calls and patient appointments • Follow up with prospective and existing patients and guide them toward the appropriate next step • Collaborate with the client to maintain organized practice workflows

🎯 Requirements

• Meaningful healthcare or medical administrative experience is required/preferred over general administrative experience • Experience with insurance verification, benefits/eligibility checks, and prior authorizations is strongly required • Experience with patient intake and medical records is highly preferred • Experience using an EHR/EMR system is preferred • Experience with Prava EMR is a plus, with ability to learn the system quickly if unfamiliar • Previous Medical Virtual Assistant experience is highly preferred • Must speak and write English clearly and professionally • Must have relevant work experience • Must provide an NBI Clearance and/or Local Police Clearance before onboarding • Must be available to attend video meetings with camera on when required • Reliable laptop or desktop computer • Stable high-speed internet connection of at least 25 Mbps • Noise-canceling headset • Working webcam for virtual meetings • Quiet and professional work environment

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off • Access to Tools & Resources • Optional Performance-Based Incentives, bonuses, or increased hours based on performance