Medical Virtual Assistant – Patient Calls, Scheduling, Prior Authorizations

🔥 3 minutes ago

🇵🇭 Philippines – Remote

💵 $6.5k - $7.8k / year

⏱ Part Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 18%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 21 days.

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Winning Assistants LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Answer and manage incoming patient calls promptly and professionally • Respond to patient inquiries with a friendly, compassionate, and patient-focused approach • Manage a high volume of incoming calls while balancing other responsibilities • Maintain a daily log of patient names and submit the list to the client at the end of each workday • Schedule and coordinate patient appointments • Manage scheduling requests accurately and efficiently • Support smooth patient communication and appointment coordination • Process prior authorization requests • Maintain accurate information and attention to detail when handling authorization-related tasks • Assist with daily medical office administrative tasks as needed • Support practice operations while maintaining patient confidentiality • Use or learn NextGen EHR and Weave VoIP for relevant workflows

🎯 Requirements

• Experience working with medical practice operations • Ability to manage a high volume of incoming calls while multitasking efficiently • Strong organizational skills and excellent attention to detail • Excellent verbal and written communication skills • Professional, friendly, and compassionate phone demeanor • Familiarity with HIPAA compliance and patient confidentiality • Reliable, dependable, and proactive, with the ability to work under minimal supervision • Comfortable learning and using NextGen EHR and Weave VoIP systems • Patient-focused approach to communication and administrative support • Must speak and write English clearly and professionally • Must have relevant work experience • Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory) • Must be available to attend video meetings with camera on when required • Reliable laptop or desktop computer • Stable high-speed internet connection (minimum 25 Mbps) • Noise-canceling headset • Working webcam for virtual meetings • Quiet and professional work environment • Preferred: previous experience in a healthcare or medical office setting • Preferred: hands-on experience handling incoming patient calls and appointment scheduling • Preferred: experience processing prior authorizations or supporting insurance-related workflows • Preferred: familiarity with NextGen EHR, Weave VoIP, or similar healthcare systems

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off (paid time off is optional and only if offered by the client) • Access to Tools & Resources • Optional Performance-Based Incentives, bonuses, or increased hours based on performance

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