Wrapbook
Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure.
51 - 200
💰 $100M Series B on 2021-11
Senior Product Manager II - Fraud
April 24
Wrapbook
Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure.
51 - 200
💰 $100M Series B on 2021-11
Description
• Define from the ground up and lead the overarching strategy to prevent and address fraud holistically at Wrapbook; make investment recommendations that support and further your product strategy. • Take a data-based approach to prioritize and drive your product roadmap; work with your cross-functional engineering and design partners as well as client-facing operations teams to deliver on your product roadmap. • Define, measure, and be accountable for the success of your products and supporting programs. • Execute on your product roadmap with hands-on approach to the product lifecycle — from discovery/design and research to tech design/implementation planning through testing/beta, go-to-market and post-launch performance analysis • Build and iterate on internal and external product features and capabilities that help Wrapbook be successful throughout the fraud lifecycle. • Drive efforts to develop and implement internal risk management controls through tech including designing and implementing policies end-to-end from discovery to compliance. • Experiment and explore innovative approaches to deliver “smart” fraud risk management, fast on behalf of customers and Wrapbook • Use your subject matter expertise and a collaborative approach to influence other teams’ feature/general engineering work that reduces Wrapbook’s exposure to cross-category risk at scale, with an initial focus on financial fraud and risk • Ideate and define on how we identify and reduce opportunities for fraud within the Wrapbook system throughout the entire customer lifecycle • Refine our due diligence processes and capabilities to strike the right balance between business needs and appropriate friction both in new customer acquisition and customer status/health. • Advise on other product teams’ strategy and new feature planning to incorporate fraud and risk mitigations across the board. • Collaborate with the rest of Wrapbook’s Trust (Product Compliance, Privacy, Security) teams to share knowledge and accelerate shared efforts
Requirements
• 5+ years of product management experience • Strong critical thinker, creative problem solver, fast learner, and customer advocate • Have the highest integrity when working with sensitive data • Strong written and verbal communication skills - experience developing processes and documentation from scratch and driving alignment and adoption across cross-functional departments and teams • Experience leveraging analytics tools to access data insights and draw conclusions on qualitative and quantitative datasets • Experience working backwards from various layers of customer needs to lead the definition and delivery of products • Experience independently defining, prioritizing, and managing a product roadmap in a dynamic and ambiguous environment; experience working with client-facing operations teams, engineering and design to deliver on your roadmap • Experience identifying and delivering opportunities to build tech to scale manual efforts • Meticulous - able to research and identify risk patterns and develop plans and recommendations on how to proactively address risk via tech • Experience in financial services, payroll or other technically complex industry • Comfortable with ambiguity; have participated in high-judgment decisions/trade-offs that have significant impact on large organizations
Benefits
• Unlimited Paid Time Off • Work from anywhere in Canada and USA • Health and Dental benefits • Up to $1500 towards IT set up for your home • Up to 2% matching RRSP / 401K • Learning and Development opportunities • Up to $50 USD/ $66.50 CAD towards Internet/Cell phone service
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