Virtual Assistant – Administrative, Business Support

Job not on LinkedIn

🔥 2 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Administrative Assistant

🚫👨‍🎓 No degree required

Where this job comes from

Posted on ZipHR Philippines's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

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Logo of ZipHR Philippines

ZipHR Philippines

11 - 50 employees

☁️ SaaS

👥 HR Tech

🤝 B2B

SaaS • HR Tech • B2B

ZipHR Philippines is an AI-powered HRIS platform (branded KAMI) built specifically for Philippine small and medium-sized enterprises. It provides a unified HR platform incorporating core HR, DOLE-ready payroll, automated attendance, performance, LMS, chat, expenses, benefits, tasks, and statutory compliance for Philippine agencies (BIR, SSS, PhilHealth, Pag-IBIG). The product focuses on reducing tool fragmentation by consolidating multiple HR tools into one, offering AI-driven anomaly detection, auto-drafted payslips/contracts, and PH-specific payroll logic. It emphasizes fast implementation (weeks), dedicated local support, transparent per-active-employee pricing, and a money-back guarantee if promises aren’t delivered. The company is Manila-based and marketed to Filipino SMEs seeking an affordable, compliant, and intelligent HR solution.

📋 Description

• Answer incoming calls professionally, using the provided scripts • Identify the type of caller: potential client, existing client, vendor or sales caller, or other inquiry • Capture the caller's basic information and reason for calling • Route or escalate details to the appropriate Sales, Customer Support, or internal team via email or the defined workflow • Keep accurate call logs and follow established escalation procedures • Provide routine administrative support, including email coordination, data entry, trackers, and documentation • No requirement to resolve technical/customer-support issues or conduct sales

🎯 Requirements

• 2–3 years of experience in virtual assistance, customer service, reception, or administrative support • Strong spoken and written English • A clear, professional, and confident phone voice • A polite, service-oriented attitude • Working knowledge of MS Office or Google Workspace, email, and basic calling applications • Strong attention to detail and accurate information capture • Dependable attendance and strict schedule adherence

🏖️ Benefits

• Full-time • Work with a US-based legal tech team • Clear scripts, defined workflows, and a focused scope, so you know what success looks like

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