Senior Cloud Engineer

🔥 17 minutes ago

🇺🇸 United States – Remote

💵 $150k - $175k / year

⏰ Full Time

🟠 Senior

☁️ Cloud Engineer

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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AHEAD

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🤖 Artificial Intelligence

🏢 Enterprise

💰 $5.7M Venture Round - AHEAD on 2024-05

Consulting • Artificial Intelligence • Enterprise

AHEAD is a technology consulting and systems-integration firm that accelerates digital transformation by engineering integrated solutions across infrastructure, applications, data, and security. The company specializes in AI transformation and AI-enabled infrastructure, data platform and platform/workload modernization, secure and resilient architectures, operational excellence, and managed services including IT lifecycle and procurement (AHEAD Hatch) and hardware integration (AHEAD Foundry). AHEAD delivers end-to-end services from strategy and financial consulting to build and run operations, partners with major cloud and infrastructure vendors (AWS, Google Cloud, Microsoft, Cisco, Dell, VMware, NVIDIA, ServiceNow, Palo Alto Networks, Rubrik, etc. ), and serves enterprise clients across industries such as healthcare, financial services, manufacturing, retail, and public sector.

📋 Description

• Monitor and support cloud infrastructure, platform services, and operational tooling across customer environments • Respond to incidents, service requests, alerts, and escalations; perform triage, troubleshooting, service restoration, and follow-through to resolution • Execute provisioning, deprovisioning, access changes, maintenance activities, backup validation, patching coordination, and platform hygiene • Administer compute, storage, networking, identity, security, and governance services across major cloud providers • Follow ITSM processes for incident management, request fulfillment, change execution, escalation, documentation, and customer-facing status communication • Participate in customer meetings, status calls, and service reviews • Collaborate with Team Leads, Senior Cloud Engineers, architects, and service delivery groups • Assist with monitoring, alerting, tagging, policy management, cost visibility, and compliance-related activities • Use scripting, automation, and AI tools to improve consistency and reduce repetitive work • Participate in after-hours/on-call rotations and weekend support for major incidents, maintenance windows, and approved changes • Independently own standard and moderately complex operational execution and troubleshooting, escalating novel, high-risk, architecture-heavy, or major platform engineering work appropriately • Perform other duties as assigned

🎯 Requirements

• Minimum 3+ years in customer-facing IT infrastructure, cloud operations, systems administration, or managed services support • Hands-on experience with at least one major cloud platform, with strong operational capability in Azure, AWS, OCI, or GCP • Experience supporting incidents, requests, changes, or recurring administration activities in production environments • Familiarity with Windows and/or Linux server operations, identity and access concepts, networking fundamentals, and monitoring tools • Working knowledge of PowerShell, Python, Bash, infrastructure as code, CI/CD, or other automation tooling used to support cloud operations • Strong troubleshooting, operational execution, and issue ownership skills in live production environments • Working knowledge of identity and access management, RBAC, least privilege, security groups/firewall concepts, DNS, and core networking fundamentals • Familiarity with monitoring, alerting, logging, event response, and core ITSM disciplines • Ability to prioritize competing tickets and tasks and meet commitments across multiple customers or workstreams • Clear, professional verbal and written communication skills • Strong documentation discipline and attention to detail • Ability to work independently, escalate appropriately, and collaborate across teams • Ability to travel as required • Ability to participate in an after-hours/on-call rotation and support weekend work as needed • Must be a self-starter and able to work without constant supervision • Relevant cloud, operations, or platform certifications are a plus • Experience in managed services, consulting, or multi-customer support environments is preferred

🏖️ Benefits

• Medical, Dental, and Vision Insurance • 401(k) • Paid company holidays • Paid time off • Paid parental and caregiver leave • Cross-department training and development • Sponsored certifications and credentials for continued learning • Multi-million-dollar technology lab • Remote work arrangement