Manager, Pre-Sales – Professional Services

Job not on LinkedIn

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $160k - $200k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🔍 Pre-sales Engineer

👻 Ghost score 6%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ASSA ABLOY Opening Solutions

WebsiteLinkedInAll Job Openings

10,000+ employees

🏗️ Construction

🏥 Healthcare

🏭 Manufacturing

Construction • Healthcare • Manufacturing

ASSA ABLOY Opening Solutions is a leading provider of security technology, specializing in the development and production of mechanical and electromechanical locking systems, access control solutions, and locking systems for various residential, commercial, and public buildings. The company is known for its innovative products that ensure safety and comfort, catering to diverse environments from healthcare facilities to educational institutions. With a comprehensive range of solutions, ASSA ABLOY enables secure and smooth movement of people, goods, and information across multiple sectors.

📋 Description

• Lead, coach, develop, and retain a high-performing Credential Management Professional Services and Pre-Sales Engineering team. • Achieve Credential Management sales revenue, bookings, customer retention, and growth objectives. • Direct implementation, integration, migration, training, consulting, architecture review, and solution validation services. • Partner with Sales leadership on governance frameworks, scalable delivery systems, technical advisory, executive briefings, demonstrations, architectural workshops, and proof-of-concept validations. • Serve as the senior escalation point for complex and strategic customer, technical, and delivery matters. • Provide strategic leadership and technical guidance across credential management, PKI, digital certificates, authentication, MFA, FIDO, workforce and citizen identity, physical access control, and mobile access technologies. • Lead operational planning, including workforce planning, forecasting, resource allocation, capacity management, skills development, performance reporting, and organizational effectiveness. • Drive technical sales strategy, customer adoption, and business growth initiatives. • Collaborate with Product Management, Engineering, Customer Support, Customer Success, Marketing, and other stakeholders to translate customer requirements and market insights into product improvements and growth initiatives. • Support customer engagements, architecture discussions, partner meetings, executive briefings, and strategic account activities. • Establish scalable standards for project governance, delivery methodologies, quality management, risk mitigation, service excellence, customer satisfaction, and continuous improvement across North America. • Monitor industry trends, security standards, regulatory requirements, and emerging technologies. • Provide operational input, workforce planning recommendations, customer feedback, and resource forecasts. • Contribute to business planning, organizational development, and go-to-market strategies.

🎯 Requirements

• Bachelor’s degree in Computer Science, Cybersecurity, Information Technology, Engineering, or a related discipline. • 7+ years of experience in cybersecurity, identity and access management, enterprise software, or security technology industries. • 5+ years leading customer-facing technical teams within cybersecurity, identity management, enterprise software, or related technology domains. • Experience leading Professional Services, Solution Architecture, Technical Consulting, or Pre-Sales Engineering teams. • Proven success supporting enterprise and government customers. • Strong expertise in Identity and Access Management (IAM), Public Key Infrastructure (PKI), Credential Management Systems, Physical Access Control Systems (PACS), Multi-Factor Authentication (MFA), cloud security, digital certificates, enterprise integrations, and cybersecurity frameworks. • Demonstrated leadership, coaching, team development, and stakeholder management capabilities. • Strong customer-facing communication, presentation, consulting, and relationship-building skills. • Ability to manage complex technical and business initiatives across multiple stakeholders and functions. • Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and related business tools. • Applicants must be currently and legally authorized to reside and work in the United States. • MBA or advanced technical degree is preferred. • Professional certifications such as CISSP, CISM, CCSP, PMP, ITIL, Microsoft Security, CIAM, PKI, Digital Identity, or related certifications are preferred. • Experience supporting large-scale identity, cybersecurity, or credential management deployments in regulated industries is preferred.

🏖️ Benefits

• Competitive benefits and annual leave offering, allowing for work-life balance • Flexible work environment • Extensive career development opportunities and resources • Training and development opportunities • Diverse, equitable, and inclusive workplace • Disability assistance or accommodation during the application process or to perform essential job functions