Sales Engineer

🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Sales Engineer

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This company has sponsored H1B visas in the past.

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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BigPanda

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 $20M Series E on 2022-08

Artificial Intelligence • Enterprise • SaaS

BigPanda is a company that specializes in AI-powered IT operations and incident management. Their platform helps organizations improve operational efficiency and service reliability by automating incident management workflows and transforming IT data into actionable insights. BigPanda's solutions are designed to reduce alert noise, increase the speed and productivity of IT operations teams, and enhance service availability. Integrating with tools like ServiceNow, BigPanda offers a unified analytics dashboard to support data-driven collaboration and situational awareness. They are trusted by global enterprises to streamline IT operations and incident management, transforming manual processes through automation and advanced AI technologies.

📋 Description

• Lead potential customers toward anticipated business outcomes achievable with the BigPanda platform • Deliver product demonstrations with compelling storytelling and real-life examples in English, Spanish, and Portuguese as required • Manage proof-of-value projects end-to-end, demonstrating how solutions address customer challenges • Promote BigPanda's solution at conferences, seminars, trade shows, and speaking engagements • Continuously enhance skills and stay current on BigPanda solutions, industry trends, technologies, and AI advances • Collaborate with sales partners to assess and advance opportunities and strategize sales approaches within client accounts • Foster collaboration with product management, engineering, customer success, and marketing teams • Support enterprise sales efforts across LATAM and the Eastern US • Communicate BigPanda's business value in alignment with customer objectives and position technology and product capabilities across executive, business, and technical levels

🎯 Requirements

• Fluent (written and verbal) in Spanish, Portuguese, and English • Minimum of 3-5 years of experience working with enterprise monitoring and event management solutions in large-scale environments • Minimum of 1-2 years of experience in a sales engineering role with a SaaS or traditional software vendor with a demonstrable record of success • Experience in start-ups or early-stage companies is a plus • Hands-on experience using AI tools in daily work, and ability to explain how AI changes IT operations teams' work • Ability to work in a fast-paced environment, juggle many tasks, and manage many constituents while prioritizing business objectives and customer success • Broad general knowledge of enterprise monitoring and event management tools, with deeper understanding of specific solutions such as Nagios, AppDynamics, Prometheus, Zenoss, Datadog, NewRelic, Splunk, Netcool, CA, HP, Oracle Enterprise Monitoring, or AWS CloudWatch • Broad general knowledge of Amazon Web Services, Google Cloud Platform, or Microsoft Azure, and understanding of monitoring in dynamic public cloud environments • Experience integrating ITSM tools such as ServiceNow, Jira, or Remedy with monitoring tools is a strong plus • Comfort with scripting languages such as Python and Javascript • Familiarity with complex web application architectures, messaging environments, and databases • Ability to navigate and troubleshoot Linux and Windows server OS issues, network and firewall problems, web and application server problems, database issues, and virtualization or cloud infrastructure problems • Strong presentation skills, including live product demos and technical deep-dive sessions • Strong teaching ability • Ability to travel up to 50% • Experience using AI tools such as Claude is preferred • Experience selling software that utilizes AI is preferred

🏖️ Benefits

• Competitive Equity • Remote-first environment • Generous PTO where you accrue roughly 25 days per calendar year • Eight (8) paid holidays throughout the year • Comprehensive health benefits where BigPanda covers your premiums for Private Insurance • UK Pension Scheme through NEST • #PandaParent support with fully paid leave options • Family Planning/Fertility Benefit • Financial planning services • Employee learning & development budget • Values-based recognition (Quarterly and Annually) • Social community & ERG programs • Flexible work environment along with a work-from-home stipend to support remote work arrangements • Values-based culture • Competitive cash and equity compensation • Supportive, collaborative, and innovative environment • Career development opportunities • Annual compensation review cycle

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