Pre-Sales Consultant – Partners

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔍 Pre-sales Engineer

Where this job comes from

Posted on BioCatch's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of BioCatch

BioCatch

201 - 500 employees

🔒 Cybersecurity

💳 Fintech

🏦 Banking

Cybersecurity • Fintech • Banking

BioCatch is the leader in Behavioral Biometrics which analyzes an online user’s physical and cognitive digital behavior to protect individuals and their assets. Our mission is to unlock the power of behavior and deliver actionable insights to create a digital world where identity, trust and ease seamlessly co-exist. Leading financial institutions around the globe use BioCatch to more effectively fight fraud, drive digital transformation and accelerate business growth. With over a decade of analyzing data, over 60 patents and unparalleled experience, BioCatch continues to innovate to solve tomorrow’s problems.

📋 Description

• Support sales opportunities to partner prospects and customers through demos and product and technical question responses. • Build relationships with partner teams and provide expertise on fraud and financial crime risk solutions. • Lead discovery calls, document partner needs, timelines, and dependencies alongside the Sales Executive. • Support solution documentation with the solution architect and escalate complex design questions when needed. • Explain how BioCatch fits into partners’ and end customers’ decision-making processes. • Scope technical solutions and draft project plans and timelines for new partners. • Coordinate with professional services, delivery, and engineering teams to validate technical and commercial feasibility. • Help secure technical commitments and keep opportunities moving toward technical wins. • Support Proof of Concept execution and track progress against success criteria. • Contribute to business case materials. • Own sections of RFI/RFP responses with senior review and support. • Support customer InfoSec security questionnaire responses with the BioCatch technical team. • Help deliver partner training and upskilling sessions. • Stay current on fraud and financial crime MOs, industry trends, and regulations. • Contribute to competitor intelligence gathering.

🎯 Requirements

• English (Fluent) • 3+ experience at a financial institution, fintech, or SaaS company — internship, rotational program, analyst role, or similar customer-facing experience all considered. • Some direct customer-facing experience (presales, client service, relationship management, support, or similar). • Exposure to coding or technical projects (coursework, bootcamp, personal projects, or on-the-job). • Comfortable running discovery conversations and delivering demos, or a clear aptitude and eagerness to build that skill quickly. • Strong oral and written communication skills; ability to explain technical concepts to both technical and non-technical audiences. • Good listening, analytical, and problem-solving skills; ability to ask probing questions to uncover a customer's actual need. • Ownership mindset and ability to drive assigned opportunities forward. • Willingness to learn and apply sales methodologies like MEDDPICC. • Foundational understanding of fraud prevention, AML, or financial crime landscape. • Familiarity with cloud computing (Azure, AWS), data types (CSV, XML, JSON), APIs, and databases. • General understanding of security frameworks is a plus. • Based in the United States; location flexible within the United States. • Willingness to travel approximately 10% of the time within North America.

🏖️ Benefits

• Flexible paid time off policy • Sick, Maternity/ Paternity, and other paid leaves • 401(k) plan with up to 4% company match • Healthcare programs tailored to your needs • Life insurance • Wellness programs, EAP, and personalized health advocacy • Fully remote and shared space work options across the US • Monthly reimbursements for home internet and cell phone

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