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Employee Relations Manager

🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

Where this job comes from

Posted on Bright Vision Technologies's careers page, not through a job board

First seen by Remote Rocketship 3 minutes ago

Logo of Bright Vision Technologies

Bright Vision Technologies

51 - 200 employees

Founded 2020

💼 Consulting

🏥 Healthcare

🔒 Cybersecurity

Consulting • Healthcare • Cybersecurity

Bright Vision Technologies is a minority-owned organization, founded in July 2020, based in New Jersey, USA. The company specializes in delivering top-tier staffing and IT consulting services, particularly in the fields of Information Technology and Cybersecurity. Their mission emphasizes the importance of understanding client needs and providing quality solutions. Additionally, they focus on industrial engineering, hospital care services, and support for the United States Armed Services, demonstrating a commitment to empowering organizations through strategic staffing and application management.

📋 Description

• Serve as the primary point of contact for W2 consultants regarding employment-related questions, concerns, and requests • Establish and maintain professional relationships with consultants throughout their employment lifecycle • Provide timely communication and follow-up on consultant inquiries and concerns • Coordinate with internal stakeholders to resolve employee concerns • Handle sensitive and escalated matters with discretion, professionalism, and confidentiality • Maintain accurate records of employee concerns, communications, actions taken, and resolutions • Coordinate with Payroll and HR on salary, payroll processing, timesheets, deductions, reimbursements, benefits, and employment documentation • Monitor and follow up on outstanding payroll or employment-related issues through resolution • Serve as liaison with Immigration/Legal for H-1B transfers, extensions, amendments, OPT/EAD, and other employment authorization matters • Coordinate with Recruiting, Marketing/Bench Sales, and Account Management on consultant marketing status, job opportunities, submissions, interviews, project assignments, and placements • Assist consultants during onboarding, project transitions, client interviews, assignments, and offboarding • Partner with HR, Payroll, Immigration, Recruiting, Marketing/Bench Sales, Sales, Account Management, and senior management • Track open issues and proactively follow up until resolution • Identify recurring concerns and recommend policy, process, and communication improvements • Support consultant engagement, satisfaction, retention, and project continuity

🎯 Requirements

• Bachelor's degree in Human Resources, Business Administration, Management, or a related field preferred • 3–7+ years of experience in Employee Relations, HR Operations, Consultant Relations, IT Staffing, Workforce Management, or a related field • Previous experience supporting W2 IT consultants within a U.S. staffing or consulting organization strongly preferred • Working knowledge of the U.S. IT staffing and consulting environment • Familiarity with H-1B, H-1B transfers, OPT/EAD, and employment authorization processes • Experience coordinating with Payroll, Immigration, Recruiting, HR, and staffing operations • Excellent verbal and written communication skills • Strong interpersonal and relationship-management capabilities • Demonstrated ability to manage sensitive employee concerns with professionalism and discretion • Strong organizational, problem-solving, and follow-through skills • Ability to manage multiple priorities in a fast-paced environment • Strong attention to detail and documentation skills • Ability to work independently while collaborating effectively across multiple departments

🏖️ Benefits

• Comprehensive benefits • Competitive compensation package • Supportive work-life balance • Culture of continuous learning and growth • Equal employment opportunity • Training and development opportunities

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