Employee Relations Specialist – HR

🔥 1 minute ago

🏄 California – Remote

🏄 California – Remote

💵 $100k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

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Mission Healthcare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2009

🏥 Healthcare

👥 B2C

🧘 Wellness

Healthcare • B2C • Wellness

Mission Healthcare is a home-based healthcare provider that delivers personalized home health, hospice, and supportive care services. They emphasize compassionate, dignity-centered care delivered by trained caregivers and clinical teams in patients’ homes, assisted living, nursing, and long-term care facilities, and use mobile, cloud-connected medical technologies to enable convenient, high-quality care across multiple states.

📋 Description

• Serve as a primary HR resource for employee relations concerns, including workplace conflict, conduct, performance, attendance, policy violations, and complaints • Conduct timely, thorough, and objective workplace investigations • Conduct and document interviews with employees, managers, and witnesses • Assess investigation findings and recommend appropriate next steps with HR leadership • Prepare investigation summaries and supporting documentation • Maintain confidentiality of sensitive employee information • Coach leaders on performance concerns, accountability, attendance, conduct, and workplace expectations • Guide leaders through coaching conversations, corrective actions, performance improvement plans, and performance management processes • Review corrective action documentation • Support employee separations and sensitive employment decisions • Advise operational and functional leaders on employee relations matters • Provide guidance on company policies, workplace expectations, employee communication, and HR best practices • Partner with HR, Talent Acquisition, Onboarding, Payroll, Compliance, Operations, and other teams • Interpret and consistently apply company policies and procedures • Maintain knowledge of federal, state, and local employment laws • Escalate higher-risk employee relations matters • Identify compliance, employee experience, and organizational risks • Support updates to employee relations policies, processes, templates, and guidance • Maintain organized employee relations documentation • Identify recurring employee relations trends and provide insights to HR leadership • Support exit interviews and identify themes • Develop education, tools, and resources for recurring employee or leader needs • Facilitate employee relations and performance management training for leaders • Support HR initiatives involving accountability, communication, engagement, retention, and employee experience

🎯 Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and relevant experience • 3-5+ years of progressive Human Resources experience, with meaningful experience handling employee relations matters • Experience advising managers on performance management, corrective action, employee complaints, and policy interpretation • Experience conducting or supporting workplace investigations • Strong written and verbal communication skills • Strong knowledge of employee relations principles and employment practices • Working knowledge of federal and state employment laws • Strong workplace investigation and fact-finding skills • Ability to remain objective and exercise sound judgment in complex or emotionally sensitive situations • Strong written documentation skills, including investigation summaries, corrective actions, and professional employee communications • Ability to coach managers through challenging employee conversations • Strong interpersonal skills and ability to establish credibility with employees and leaders at all levels • High degree of discretion and ability to maintain confidentiality • Strong organizational skills and ability to manage multiple cases and competing priorities • Comfortable working independently while knowing when to escalate higher-risk matters • Ability to interpret policies and apply them consistently • Strong emotional intelligence, professionalism, and resilience • Proficiency with Microsoft Office and HR technology platforms

🏖️ Benefits

• 401(k) retirement savings plan • Mileage reimbursement • Employee Assistance Program (EAP) • Paid vacation, sick leave, and holidays • Tuition Reimbursement • Relocation Assistance • Medical, dental, and vision insurance • Flexible Spending & Health Savings Accounts • Disability, life, and AD&D insurance • Pet insurance

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