DevOps Engineer

🔥 6 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CallMiner

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

🛡️ Insurance

🏨 Hospitality

💰 $20M Venture Round on 2022-06

Healthcare • Insurance • Hospitality

CallMiner is a global leader in AI-powered conversation intelligence, offering a comprehensive platform for analyzing omnichannel customer interactions at scale. Their solutions are designed to enhance customer experience by leveraging AI-driven insights for sentiment analysis, compliance, fraud detection, and sales effectiveness, among others. CallMiner's technologies are trusted by leading organizations in various industries such as retail, financial services, healthcare, insurance, travel, and hospitality. With their Eureka Platform, they enable companies to deepen their understanding of customer interactions, connecting insights to actionable business improvements and transformational changes.

📋 Description

• Design, implement, and maintain CI/CD pipelines using GitLab and automation tooling • Manage and optimize infrastructure across AWS and Azure environments • Deploy, manage, and troubleshoot applications using Docker and Kubernetes • Implement GitOps workflows utilizing ArgoCD • Automate provisioning and configuration management with Ansible and AWX • Administer and maintain Linux and Windows Server systems in hybrid environments • Collaborate on release engineering processes including versioning, packaging, testing, and automated deployment • Monitor system health, implement security policies, and ensure high availability for critical services • Develop automation, tooling, and scripts using Bash, Python, or PowerShell • Troubleshoot production issues across multiple systems and platforms • Work closely with developers, QA, and operations teams to deliver scalable, reliable, and high-quality software releases

🎯 Requirements

• Proven experience as a DevOps Engineer or in a similar role with at least five (5) years of experience • Expertise with AWS and Azure cloud infrastructure and services • Strong background in Docker and Kubernetes • Proficiency with Linux administration and shell scripting • Experience with GitOps principles and ArgoCD • Configuration management experience using Ansible and orchestration with AWX • Strong understanding of CI/CD using GitLab • Knowledge of release engineering concepts: build processes, artifact repositories, deployment workflows • Strong troubleshooting skills across software, infrastructure, and network layers • Strong scripting skills (Bash, Python, PowerShell, or similar) • Experience managing Windows Server environments • Familiarity with Infrastructure as Code tools (Terraform, CloudFormation) • Experience with observability and monitoring tools (Prometheus, Grafana, ELK Stack, etc.) • AWS or Azure DevOps-related certifications • Excellent analytical and problem-solving abilities • Strong written and verbal communication skills • Ability to work in agile, fast-paced environments • Detail-oriented with a strong commitment to quality delivery • Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent professional experience

🏖️ Benefits

• Quality medical benefits • Dental benefits • Vision benefits • Life insurance • Disability insurance • Fitness reimbursement programs • Tuition reimbursement programs • 401k matching • Generous PTO • Annual volunteer day • Paid maternity leave • Paid parental leave • Inclusive and equitable workplace • Work-life balance support

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