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Senior Analyst, Technical Business Solutions

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Cencora

10,000+ employees

đŸ’Œ Consulting

📩 Logistics

đŸ„ Healthcare

Consulting ‱ Logistics ‱ Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

📋 Description

‱ Translate ambiguous business needs into scalable, secure, and integrated solution requirements and delivery plans ‱ Evaluate technical options, resolve complex product and system issues, and recommend approaches aligned with business outcomes and enterprise standards ‱ Coordinate across product, architecture, engineering, and partner teams to align decisions, manage dependencies, and maintain progress on defined workstreams ‱ Establish and maintain liaison relationships with business partners and IT to provide effective technical solutions ‱ Gather and analyze data to understand business strategy requirements ‱ Contribute to short- and long-term planning sessions and provide direction on business goals ‱ Assess client needs through structured requirements gathering, analysis, documentation, and change management ‱ Develop, write, and communicate business requirements and functional specifications ‱ Analyze customer operations to identify improvement opportunities ‱ Assist with business process redesign and documentation for new technology ‱ Collect, clean, and organize data from multiple sources ‱ Conduct statistical analyses and create visualizations for data-driven insights ‱ Support trend analysis, forecasting, and predictive modeling ‱ Collaborate with teams to understand data needs and provide actionable insights ‱ Create interactive dashboards, reports, and visualizations using Salesforce Analytics tools ‱ Customize Salesforce CRM to integrate with external data sources and analytics tools ‱ Integrate multiple data sources into Salesforce CRM for analytics and reporting ‱ Implement ETL automation processes to ensure data accuracy and consistency ‱ Create reusable documentation, guide less experienced team members, and identify changes that reduce delivery friction

🎯 Requirements

‱ Bachelor's degree in business administration, computer science, information systems, or a related field, or equivalent experience required ‱ 4+ years of experience in technical product management, technical business analysis, solution architecture, or a related field required ‱ 7 years of experience in Salesforce analytics development with expertise in advanced analytics ‱ Proficiency in Salesforce CRM, Salesforce Einstein Analytics, Salesforce Reports, and Dashboards ‱ Experience in data modeling, data visualization, and analytics solution design ‱ Knowledge of ETL processes, data integration techniques, and data warehousing concepts ‱ Strong understanding of CRM principles and business processes ‱ Programming skills in Salesforce Apex, SQL, or Python ‱ Analytical mindset focused on deriving insights from data ‱ Problem-solving skills for complex data challenges ‱ Strong communication and collaboration skills for cross-functional teamwork ‱ Detail-oriented and quality-focused analytics solution development

đŸ–ïž Benefits

‱ Medical, dental, and vision care ‱ Backup dependent care ‱ Adoption assistance ‱ Infertility coverage ‱ Family building support ‱ Behavioral health solutions ‱ Paid parental leave ‱ Paid caregiver leave ‱ Training programs ‱ Professional development resources ‱ Mentorship programs ‱ Employee resource groups ‱ Volunteer activities

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