Solution Architect – Sales, Life Sciences

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💸 Sales Engineer

👻 Ghost score 10%

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Coastal

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2012

💼 Consulting

☁️ SaaS

🤖 Artificial Intelligence

💰 Series unknown on 2020-07

Consulting • SaaS • Artificial Intelligence

Coastal is a professional services consultancy that helps organizations turn Salesforce, Snowflake, data, and AI into measurable business outcomes. Coastal emphasizes outcome-first engagements, cross-cloud delivery teams fluent in industry context, AI-driven accelerators to shorten timelines, and ongoing post-go-live evolution to compound value. Backed by Tata Consultancy Services and highly rated by customers and partners, Coastal focuses on cloud integration, CRM/Salesforce implementations, data & AI platform work, and industry-specific delivery for sectors like public sector, telecom, nonprofit, manufacturing, and high tech.

📋 Description

• Lead consultative discovery and architectural scoping sessions with client C-suite executives and senior business, clinical, technology, and architecture stakeholders • Translate strategic business goals and clinical/commercial roadmaps into scalable enterprise architectures using Salesforce Life Sciences Cloud, Agentforce, Data Cloud, MuleSoft, Tableau/CRM Analytics, identity, and Zero Trust security models • Own Level of Effort models, resource plans, phased implementation roadmaps, delivery assumptions, and boundary governance • Direct technical proposal strategy for complex pursuits • Author technical proposals, Statements of Work, work breakdown structures, staffing models, assumptions, and exclusions with Sales and Delivery • Formulate and pilot AI agent architectures for clinical trial site matching, investigator onboarding, medical inquiry triage, patient assistance programs, and commercial field enablement • Establish guardrails for regulatory compliance, brand tone, and data verification • Define technical vision and end-to-end user journeys for life sciences demonstration environments • Direct SEs and technical teams on custom demonstration execution • Build and govern reusable Life Sciences reference architectures, pre-sales assets, estimation templates, and delivery playbooks • Present tailored solution narratives, enterprise data flows, and commercial proposals to executive, clinical governance, and technical review boards • Partner with Delivery leadership to align pricing, terms, timelines, and technical constraints • Execute a formal, fully documented handoff from pre-sales into engagement kickoff

🎯 Requirements

• 8+ years in pre-sales solution engineering, solution architecture, or technical leadership within a Salesforce consulting partner, enterprise software vendor, or life sciences delivery organization • Deep architectural and operational knowledge across Pharma, Biotech, and MedTech domains, including clinical trial recruitment/retention, Patient Support Programs (PSP), Commercial/Medical Affairs alignment, provider/KOL engagement, and health authority regulatory boundaries • Proven track record architecting complex multi-cloud deployments featuring Salesforce Life Sciences Cloud or Health Cloud in life sciences contexts, Data Cloud, MuleSoft, Service Cloud, and enterprise identity/data architectures • Demonstrated success leading technical strategy on multi-million-dollar deals, building defensible delivery estimates, leading complex RFP/RFI responses, and drafting airtight SOWs • Applied experience designing or evaluating generative AI and autonomous agent frameworks such as Agentforce, with rigor around regulated data retrieval, prompt grounding, auditability, GxP validation, and human-in-the-loop controls • Proven ability to direct multi-disciplinary deal teams across concurrent enterprise pursuits • Exceptional oral, written, and architectural presentation skills capable of commanding technical credibility with enterprise architects and driving consensus with business and clinical executives • Must have full-time permanent US work authorization • Bachelor’s Degree preferred, or equivalent experience • Active Salesforce Certifications preferred, such as Life Sciences Cloud / Health Cloud Accredited Professional, Certified System/Application Architect, Administrator, or Consultant • Experience with Healthcare & Life Sciences data modernization, including GxP/HIPAA data governance, enterprise data lineage, clinical/commercial analytics, and interoperability • Experience integrating Salesforce with Veeva, ERPs, LIMS, EHRs, or clinical trial management systems • Track record of improving pre-sales cycle time, accuracy, and margin through process redesign and automation

🏖️ Benefits

• Flexible working hours with an emphasis on a life-work balance • Remote friendly work • Unlimited Paid Time Off (RTO) • 401K with Company Match • Medical, Vision, & Dental coverage • Competitive quarterly bonus opportunities • Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems • Occasional in-house competitions with spot bonuses • Flexible and fun team culture • Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events • Monthly All-Hands calls • Open-door leadership policy with access to mentorship and guidance • Opportunities for accelerated growth, networking, and career guidance and support • Trust, transparency and respect across all levels of the company

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