Lead Director – Digital Engineering

Job not on LinkedIn

🔥 12 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $144.2k - $288.4k / year

⏰ Full Time

🟠 Senior

🖥 Software Engineer

👻 Ghost score 0%

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CVS Health Careers

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Lead a multi-team engineering organization responsible for authentication services, profile management, identity integrations, and platform operations • Drive the evolution of identity capabilities toward a scalable, cloud-native, API-first architecture • Ensure secure, seamless, and reliable customer experiences • Drive AI-enabled transformations and execution strategies • Identify and manage risks and drive teams toward resolution • Identify and manage cross-workstream technical dependencies • Create end-to-end program plans and track and report progress on time • Manage program-level status reporting and stakeholder communication • Define, measure, and track metrics and KPIs for success and business outcomes • Build and cultivate relationships with Business, Product, Technology partners, and vendors • Own strategy, modernization, delivery, and operation of CVS Health customer identity platforms and services • Partner across Product, Security, Architecture, and Business teams to advance modernization, strengthen security, improve operational excellence, and deliver identity solutions supporting enterprise growth and customer engagement

🎯 Requirements

• 10+ years of professional experience in Software Engineering, Platform Engineering, Identity & Access Management, or related technology disciplines • 7+ years of people leadership experience, including leadership of engineering managers and senior managers • Experience defining and executing technology strategy, roadmaps, and multi-year modernization initiatives • 5+ years of experience driving cloud-native transformation, API-first architectures, and platform engineering practices • Strong understanding of Customer Identity and Access Management (CIAM), authentication, authorization, customer profile services, and identity security principles • Proven experience managing budgets, vendor partnerships, workforce planning, and technology investment decisions • Demonstrated success delivering critical technology platforms with accountability for availability, scalability, security, and operational excellence • Experience leveraging AI and automation to improve engineering productivity, operational efficiency, and customer experience • Bachelor’s degree or equivalent experience (high school diploma + 4 years relevant experience) • Experience leading Customer Identity platforms supporting 10M+ customer accounts • Experience with enterprise CIAM solutions including Okta, Auth0, Ping Identity, ForgeRock or Microsoft Entra • Experience in Healthcare, Retail, Pharmacy, Financial Services or other highly regulated industries • Ability to influence executive stakeholders and build alignment across Product, Security, Architecture, Infrastructure, and Business organizations • Experience with fraud prevention, risk-based authentication, identity verification and account protection capabilities • Strong executive communication skills with the ability to present technology strategy, business outcomes and organizational priorities to senior leadership • Proven track record leading large-scale, customer-facing platforms serving millions of users in a complex enterprise environment • Experience leading geographically distributed engineering organizations and driving organizational transformation • Demonstrated success attracting, developing, and retaining high-performing engineering talent while building strong leadership pipelines

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program • Equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

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