Senior Programmer Analyst

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $73k - $78k / year

⏰ Full Time

🟠 Senior

🖥 Software Engineer

👻 Ghost score 6%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ipsos North America

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

📣 Marketing

🤝 B2B

💼 Consulting

Marketing • B2B • Consulting

Ipsos North America is one of the world’s leading independent market research companies, controlled and managed by research professionals. Founded in France in 1975, Ipsos has expanded into a global organization with a presence in 89 countries. The company specializes in innovation and brand strategy research, social and corporate reputation research, media and brand expression research, and customer and employee research. Ipsos helps clients assess market potential, interpret market trends, build brands, and measure public opinion, thus driving better decision-making for businesses across various sectors.

📋 Description

• Program and maintain online surveys and build dashboards and reporting within Qualtrics • Write and run SQL queries for data processing, reporting, and program needs • Set up and manage API connections, data integrations, and automations • Process and load client-supplied sample files accurately • Review specification documents, clarify complex requirements, and suggest improvements • Execute project plans, including complex tasks, and meet deadlines • Test, debug, troubleshoot, and resolve issues in existing programs and system functions • Escalate larger issues and submit support tickets as needed • Own ongoing platform maintenance tasks • Support QBR report development and ad hoc analysis by preparing data • Participate in client emails and calls and potentially lead work streams in client meetings • Explain technical concepts to non-technical clients and internal stakeholders • Track hours, understand task scope, and proactively flag issues • Help deliver end-to-end CX programs for major clients alongside a Technical Manager and Director

🎯 Requirements

• Bachelor's degree in Computer Science, Information Systems, or a related field • 1–3 years of related experience in survey programming, platform configuration, IT, or a technical role within market research or CX • Hands-on technical proficiency with Qualtrics, including survey programming and dashboard configuration • Background in IT or programming, with comfort using technical language and working across systems • Working knowledge of SQL • Experience with or strong interest in APIs, integrations, and automations • Strong problem-solving mindset • Excellent verbal and written communication skills • Ability to explain technical information to non-technical audiences • Meticulous attention to detail and strong time management • Willingness to learn and apply new technologies and platform functionality

🏖️ Benefits

• Career development opportunities • Exceptional benefits package • Generous PTO • Healthcare plans • Wellness benefits • Flexible workplace policy • Strong collaborative culture

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