Lead Director – Digital Engineering

Job not on LinkedIn

🔥 1 minute ago

🏈 Alabama, Arizona, +43 more states – Remote

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💵 $144.2k - $288.4k / year

⏰ Full Time

🟠 Senior

🖥 Software Engineer

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Lead a multi-team engineering organization responsible for authentication services, profile management, identity integrations, and platform operations • Drive the evolution of identity capabilities toward a scalable, cloud-native, API-first architecture • Ensure secure, seamless, and reliable customer experiences • Drive AI-enabled transformations and execution strategies • Identify and manage risks and drive teams toward resolution • Identify and manage cross-workstream technical dependencies • Create end-to-end program plans and track them timely • Manage program-level status reporting and stakeholder communication • Define, measure, and track metrics and KPIs to measure success and business outcomes for the FS merchandising portfolio • Build and cultivate relationships with Business, Product, Technology partners, and vendors to support the delivery roadmap • Own strategy, modernization, delivery, and operation of CVS Health customer identity platforms and services • Oversee customer identity capabilities serving millions of customers across Health100, Caremark, Specialty, Retail, Health Services, and emerging digital experiences • Partner across Product, Security, Architecture, and Business teams to advance modernization, strengthen security, improve operational excellence, and deliver identity solutions supporting enterprise growth and customer engagement

🎯 Requirements

• 10+ years of professional experience in Software Engineering, Platform Engineering, Identity & Access Management, or related technology disciplines • 7+ years of people leadership experience, including leadership of engineering managers and senior managers • Experience defining and executing technology strategy, roadmaps, and multi-year modernization initiatives • 5+ years of experience driving cloud-native transformation, API-first architectures, and platform engineering practices • Strong understanding of Customer Identity and Access Management (CIAM), authentication, authorization, customer profile services, and identity security principles • Proven experience managing budgets, vendor partnerships, workforce planning, and technology investment decisions • Demonstrated success delivering critical technology platforms with accountability for availability, scalability, security, and operational excellence • Experience leveraging AI and automation to improve engineering productivity, operational efficiency, and customer experience • Experience leading Customer Identity platforms supporting 10M+ customer accounts • Experience with enterprise CIAM solutions including Okta, Auth0, Ping Identity, ForgeRock or Microsoft Entra • Experience in Healthcare, Retail, Pharmacy, Financial Services or other highly regulated industries • Ability to influence executive stakeholders and build alignment across Product, Security, Architecture, Infrastructure, and Business organizations • Experience with fraud prevention, risk-based authentication, identity verification and account protection capabilities • Strong executive communication skills with the ability to present technology strategy, business outcomes and organizational priorities to senior leadership • Proven track record leading large-scale, customer-facing platforms serving millions of users in a complex enterprise environment • Experience leading geographically distributed engineering organizations and driving organizational transformation • Demonstrated success attracting, developing, and retaining high-performing engineering talent while building strong leadership pipelines • Bachelor’s degree or equivalent experience (HS diploma + 4 years relevant experience)

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program • Equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • Full-time comprehensive benefits package

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