Senior Analyst, Software Development Engineering

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🔥 0 minutes ago

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Provide production support for critical business applications • Troubleshoot technical issues and production incidents • Investigate and resolve incidents with engineering, product, QA, and business stakeholders • Perform root cause analysis • Implement code fixes and application enhancements • Support enterprise applications built on Java, Angular, APIs, and cloud platforms • Ensure system reliability and performance for the PBM business • Contribute to application support, system enhancements, and continuous improvement initiatives • Analyze application logs, monitoring dashboards, and system alerts to diagnose production issues • Participate in incident management, problem management, and change management processes

🎯 Requirements

• 5–8 years of experience in software development, application support, or production support environments • Strong hands-on experience with Java, Spring Boot, REST APIs, and microservices-based applications • Experience developing and supporting front-end applications using Angular, TypeScript, HTML, and CSS • Experience troubleshooting and supporting enterprise applications in Azure, GCP, or AWS cloud environments • Strong understanding of SQL and database technologies such as Oracle, SQL Server, or PostgreSQL • Experience analyzing application logs, monitoring dashboards, and system alerts • Familiarity with CI/CD pipelines, source control systems, and DevOps practices • Understanding of distributed systems, API integrations, and application performance troubleshooting • Experience with incident management, problem management, and change management processes • Strong analytical, communication, and problem-solving skills • Ability to work effectively in a collaborative, fast-paced, customer-focused environment • Preferred: experience supporting healthcare, PBM, or other highly regulated environments • Preferred: knowledge of EDI transactions, file transfer processes, and system integrations • Preferred: experience with Splunk, Dynatrace, AppDynamics, Grafana, or similar monitoring and observability tools • Preferred: familiarity with Docker and Kubernetes • Preferred: experience within Agile development teams • Preferred: knowledge of AI-assisted development tools such as GitHub Copilot, Cursor, or Claude Code • Preferred: understanding of security, compliance, and data privacy best practices • Bachelor's degree in computer science, Information Technology, Engineering, or related field preferred • Equivalent combination of education, professional training, and relevant work experience will be considered

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to the base pay range • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being, based on eligibility

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