Payroll Billing & Benefits Specialist

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Logo of First Financial Group of America

First Financial Group of America

201 - 500 employees

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

First Financial Group of America is a company that specializes in employee benefits and retirement solutions. They provide a comprehensive range of services including benefits consulting, administrative solutions, and secure enrollment services, aimed at simplifying group health and investment solutions for employers and employees. Their commitment to personalized service is exemplified through dedicated account representatives who support clients during onboarding and throughout the benefits administration process.

📋 Description

• Collaborate with internal and external clients in the K-12 market and cities • Facilitate billing and bill reconciliation • Work through discrepancy reports • Generate payroll reports and assist with payroll imports • Develop client relationships • Support the company's benefits and CRM systems • Assist the sales team with providing core and voluntary benefits product options • Assist sales and marketing with enrollments • Prepare spreadsheets and marketing materials • Prepare memorandums, emails, and other communications for the Regional Sales Manager and Arizona sales team • Occasionally source, develop, soft sell, promote, market, and administer insurance products and administrative services

🎯 Requirements

• 2 years of proven customer service experience • 2 years of Administrative Assistant experience • Must have a Group One Life and Health License or be able to obtain it within 90 days • Strong customer service skills • Proven ability to handle sensitive client information, including HIPAA, PHI, and PI • Proven oral and written communication and presentation skills through work experience • Strong knowledge and work experience using Excel, Word, and Outlook • High school diploma or GED required • Must be able to obtain and maintain security clearances • Must successfully complete a thorough background check

🏖️ Benefits

• Opportunity to work with core and voluntary benefits • Professional exposure to payroll, benefits, sales, marketing, and CRM systems • Potential to source, promote, market, and administer insurance products and administrative services

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