Payroll Connections Specialist

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $28 - $30 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧾 Payroll

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Human Interest

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

💸 Finance

💳 Fintech

💰 $200M Series D on 2021-08

Finance • Fintech

Human Interest is a company that provides affordable and full-service 401(k) and 403(b) retirement plans, primarily targeting small and medium-sized businesses. Founded in 2015, they aim to streamline the retirement planning process through seamless payroll integrations with over 500 leading payroll systems. The company emphasizes low-cost funds and zero transaction fees, and offers customizable retirement solutions to meet the diverse needs of employers and their employees. Human Interest also provides investment advisory services through its subsidiary, Human Interest Advisors LLC. Their goal is to make retirement benefits accessible to businesses of varying sizes, enhancing employee financial wellness and satisfaction.

📋 Description

• Serve as the main point of contact for clients establishing technical integrations with 400+ payroll providers • Develop an in-depth understanding of payroll provider systems and interrogate incoming payroll data for accuracy and completeness • Navigate technical issues affecting data flow between clients, Human Interest, and payroll partners • Evaluate data discrepancies and make appropriate adjustments • Assist in drafting procedures for payroll-related information flows while understanding SEC, DOL, and IRS regulations • Investigate technology issues, identify root causes, and develop and implement solutions with various departments • Guide clients through data analysis and assist with data transmission • Communicate professionally with internal and external clients using needs-driven solutions • Identify process improvements and assist in leading projects with broad business impact • Enable and optimize payroll integrations and oversee clients’ first 401(k) contribution

🎯 Requirements

• 3+ years of experience in a professional role demonstrating strong technical troubleshooting and analytical skills • At least 1 year of dedicated customer service experience • Exceptional verbal and written communication skills • Proven ability to manage projects, work independently, and deliver high-quality results with minimal supervision • Prior experience working with retirement plans or payroll providers • General grasp of governing industry regulations • Ability to adapt to various HRIS/client systems, troubleshoot software issues, and execute solutions under tight timelines • Passion for process improvement and ability to champion change • Extreme attention to detail and commitment to quality output • Exceptional PC literacy, including advanced expertise across the G-Suite product ecosystem

🏖️ Benefits

• Dollar-for-dollar 401(k) employer match up to 4% of compensation, immediately vested, with $0 plan fees • Top-of-the-line health plans • Dental and vision insurance • Competitive time off and parental leave • Unlimited access to Addition Wealth digital tools, financial professionals, and knowledge center • Lyra enhanced mental health support for employees and dependents • Carrot fertility healthcare and family-forming benefits • Candidly student loan resources • Monthly work-from-home stipend • Quarterly lifestyle stipend • Team-building experiences, virtual social events, and team offsites

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