Sales Development Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💵 Sales Development (SDR)

🚫👨‍🎓 No degree required

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Logo of Kings III Emergency Communications

Kings III Emergency Communications

201 - 500 employees

Founded 1989

🔐 Security

📡 Telecommunications

🤝 B2B

Security • Telecommunications • B2B

Kings III Emergency Communications is a specialist provider of purpose-built emergency communication hardware and managed monitoring services for buildings and public spaces. They design, install, maintain, and 24/7 monitor emergency phones and video messaging solutions for elevators, pools, parking, stairwells, fitness areas, blue light systems, and areas of refuge — with a focus on code compliance (ASME/IBC/ADA), landline-free cellular connectivity, and automated testing. Kings III operates a dedicated in-house Emergency Dispatch Center that answers calls in seconds, offers turnkey and component-based video/voice monitoring, and serves property managers, elevator companies, telecom companies, government & education, hospitality, and senior care. The company highlights over 35 years in business, 150K+ phones monitored, and a 98% customer retention rate.

📋 Description

• Lead, coach, and develop a team of 10–15 Sales Development Representatives • Set expectations and coach performance against activity volume, appointments set, conversion to agreement, and unit wins • Create a healthy, accountable, and positive culture supporting individual and team development • Partner with Sales Enablement and HR to recruit, onboard, and retain talent • Manage team metrics through Salesforce and Power BI performance dashboards, reporting, and SalesLoft analytics • Lead weekly, monthly, and quarterly performance reviews • Diagnose SDR performance issues and create action plans with the Director • Collaborate with managers and the Director to improve SDR systems, cadences, and outbound processes • Support optimization of Salesforce, SalesLoft, and Monday.com • Support integration and rollout of AI tools and emerging technology for outbound prospecting • Work with Marketing to identify trends, share feedback, and optimize lead generation • Collaborate with BDMs and regional leaders to align SDR outreach with market opportunities • Monitor and improve SDR-to-BDM alignment, handoffs, and conversion • Generate qualified appointments through cold calling and email outreach to fuel revenue for outside sales, vertical markets, and national accounts

🎯 Requirements

• High school diploma or equivalent • 2+ years of B2B outbound cold calling with a track record of exceeding quota • Experience managing SDR teams OR 2+ years SDR experience at Kings III with a track record of overperforming both in appointment quota and quality metrics, proactively assisting team members and leading while not in a direct leader role • Strong coaching and development skills • Familiarity with Salesforce, SalesLoft and business intelligence tools; Power BI a plus • Genuine interest in learning and applying new tools, especially AI, to outbound selling • Comfortable navigating ambiguity and making fast, informed decisions • Previous success integrating AI tools into sales workflows preferred • Willingness to travel occasionally, about 4–6 trips per year, mostly to the Dallas-Fort Worth area

🏖️ Benefits

• Medical insurance with 1 HSA and 2 PPO plan options • Flex Spending Account (FSA)/Dependent Care FSA • Dental, vision, life, short- and long-term disability insurance • Critical illness and hospital indemnity plans • 401k with company contribution • Employee Assistance Program (EAP) • Company paid telemedicine • 24/7 access • Wellness Program • Employee discount program • 8 paid holidays, plus 1 floating holiday • 15 days of PTO accrued in year 1 • Generous referral bonus program • Work life balance • Team building, attendance at annual kickoff each January, and other fun events • Relaxed professional dress code • Remote role with occasional travel

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