Senior Solutions Engineer – Payward Services

🕒 June 16

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

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Logo of Kraken Digital Asset Exchange

Kraken Digital Asset Exchange

1001 - 5000 employees

Founded 2011

₿ Crypto

💸 Finance

💳 Fintech

Crypto • Finance • Fintech

Kraken Digital Asset Exchange is a cryptocurrency platform that facilitates the buying and selling of over 200 cryptocurrencies, including Bitcoin, Ethereum, and many others. Founded in 2011, Kraken provides a comprehensive suite of features for both beginner and advanced traders, such as advanced trading interfaces and margin trading. The platform emphasizes industry-leading security, deep liquidity, and 24/7 customer support, making it a trusted choice for users worldwide. Kraken caters to individual investors as well as institutional clients, offering services like OTC trading and custody. The company is committed to transparency with its proof of reserves and mission-driven values. Kraken operates globally, supporting clients in over 190 countries, with a quarterly trading volume exceeding $207 billion. However, users are advised of the high risk of crypto investments and the lack of regulation in some jurisdictions.

📋 Description

• Run technical discovery with prospective customers alongside sales and the Partner Solutions Lead • Map customer architecture, constraints, and compliance needs to Payward Services products including Embed, Ramp, Earn, xStocks, and CF Benchmarks • Surface recurring customer requests and product gaps to the Solutions Architect to inform the roadmap • Design tailored solutions using existing offerings, customizations, bespoke integrations, or direct work in customer codebases • Scope and build proof-of-concepts to demonstrate technical feasibility and win deals • Own structured handoffs to the Implementation team, including PoCs, solution design documents, and knowledge-transfer sessions • Execute and improve pre-sales playbooks, discovery frameworks, solution templates, PoC standards, and handoff runbooks • Partner with the Solutions Architect, sales team, and Implementation Manager while running deals end-to-end

🎯 Requirements

• 4+ years in a technical pre-sales role (solutions engineering or solutions architecture) at a B2B API or infrastructure company • Proven track record executing technical pre-sales: discovery, solution design, proof-of-concept delivery, and deal-winning • Fluency with REST/WebSocket APIs, OAuth, JWT, webhook architecture, and integration debugging • Experience designing and building complex integrations for technical buyers at fintechs, banks, or neobanks, including customizations and bespoke work • Strong knowledge transfer skills for implementation teams • Ability to run discovery calls, design reviews, and handoff debriefs • Experience writing RFPs and documenting solution approaches • Nice to have: crypto domain knowledge, embedded finance or crypto-as-a-service experience, Coast experience, and hands-on experience with Claude Code or Cursor • Applicants must select the country and city from which they will work • Applicants must disclose whether they need work sponsorship

🏖️ Benefits

• Applications accepted on an ongoing basis unless a specific deadline is stated • Equal opportunity employment • Consistent job-related skills or work-style assessments • Kraken product dogfooding opportunity/requirement after joining

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