Senior Associate – HR Services

🔥 0 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $63.8k - $121.4k / year

⏰ Full Time

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

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Kyndryl

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2021

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Kyndryl is a leading IT infrastructure services provider, serving thousands of enterprise customers worldwide. The company specializes in designing, building, managing, and modernizing complex, mission-critical information systems. Kyndryl offers a range of services including IT consulting, cloud services, cybersecurity, data and AI solutions, and digital workplace transformation. With a strong focus on innovation, partnerships, and co-creation, Kyndryl helps businesses tackle IT complexity and drive operational excellence. The company operates across various industries such as automotive, healthcare, banking, and more, providing expertise and solutions to address industry-specific challenges. Kyndryl's global network and strategic alliances empower enterprises to adapt to the evolving technology landscape, ensuring their essential systems are reliable and efficient.

📋 Description

• Provide direct HR support and guidance to employees • Resolve employee HR issues and handle HR-related transactions from new-hire onboarding through performance evaluations, benefits, and departures • Relay information on HR policies, payroll, and related topics to customers • Identify trends and share insights with management to improve HR services • Own complex cases and provide resolutions • Mentor, train, and coach junior colleagues • Drive knowledge management and maintain an up-to-date HR knowledge base • Act as the primary point of contact for new hires throughout pre-boarding and onboarding • Manage end-to-end onboarding for executive and non-executive hires across the US and Canada • Organize and facilitate pre-onboarding, onboarding, and Day 1 sessions • Ensure onboarding documentation is completed and maintained • Partner with Talent Acquisition, hiring managers, Payroll, Benefits, and Global Onboarding teams • Support managers with onboarding setup, asset requests, and Workday transactions • Resolve pre-employment screening discrepancies with external vendors • Maintain country-specific documentation, contracts, labor-law requirements, and compliance processes • Process onboarding exceptions including rescinds, no-shows, and start-date changes • Coordinate accurate employee setup and data integrity with Payroll and Benefits • Maintain onboarding records, documentation repositories, and Workday activities • Monitor onboarding metrics and contribute to process improvements • Provide guidance on onboarding policies, procedures, and best practices • Manage U.S. employment eligibility and immigration compliance, including I-9, E-Verify, Department of Defense employment verifications, and immigration petition support • Lead onboarding compliance and regulatory reporting, including Workday onboarding controls and Canadian government workforce surveys

🎯 Requirements

• 3–5 years of related experience or relevant combination of education and experience • 3+ years of experience using an HRIS system, preferably Workday or similar software • Strong experience in Human Resources, Talent Acquisition, and onboarding operations • Knowledge of U.S. labor legislation, compliance requirements, and contractual obligations • Knowledge of Canadian labor legislation and compliance highly desirable • Experience with HR systems, particularly Workday and ServiceNow • Excellent stakeholder management and communication skills • Strong organizational skills and attention to detail • Ability to manage multiple priorities in a fast-paced, multinational environment • Commitment to delivering a positive employee experience and high-quality HR services • Bachelor degree preferred but not required

🏖️ Benefits

• Discretionary annual bonus program based on performance • Medical and dental coverage • Disability benefits • Retirement benefits • Paid leave • Paid time off • Employee learning programs and access to certifications, including Microsoft, Google, Amazon, Skillsoft, and others • Company-wide volunteering and giving platform • Opportunities for professional and personal growth • Hands-on experience and learning opportunities • Inclusive workplace and Kyndryl Inclusion Networks