Senior ServiceNow Presales Technical Lead

🔥 1 minute ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

⏰ Full Time

🟠 Senior

🔍 Pre-sales Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Kyndryl

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2021

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Kyndryl is a leading IT infrastructure services provider, serving thousands of enterprise customers worldwide. The company specializes in designing, building, managing, and modernizing complex, mission-critical information systems. Kyndryl offers a range of services including IT consulting, cloud services, cybersecurity, data and AI solutions, and digital workplace transformation. With a strong focus on innovation, partnerships, and co-creation, Kyndryl helps businesses tackle IT complexity and drive operational excellence. The company operates across various industries such as automotive, healthcare, banking, and more, providing expertise and solutions to address industry-specific challenges. Kyndryl's global network and strategic alliances empower enterprises to adapt to the evolving technology landscape, ensuring their essential systems are reliable and efficient.

📋 Description

• Architect comprehensive, end-to-end ServiceNow solutions aligned with client business goals • Conduct technical needs assessments and translate functional and nonfunctional requirements into technical specifications • Develop use cases, process flows, and architectural blueprints • Evaluate complementary and competitive technologies and recommend cost-effective platform configurations • Serve as a trusted advisor to enterprise clients • Lead strategic presales discussions, technical presentations, and solution demonstrations • Partner with business development teams on technical proposals, solution architectures, and roadmaps • Guide clients through decision-making by articulating ServiceNow business value and ROI • Collaborate with ServiceNow architects, developers, and project managers to transition presales designs into delivery • Partner with alliance partners, software vendors, and technical subject matter experts • Maintain alignment across delivery teams for client satisfaction, scope integrity, and budget adherence • Champion ServiceNow AI-driven workflows, automation, and industry-specific modules • Share industry best practices and reusable architectural patterns • Identify expansion opportunities within existing client accounts

🎯 Requirements

• 15+ years of experience in ServiceNow architecture, development and deployment • 10+ years of presales experience or directly supporting business development • 5+ years consulting with clients and becoming a Trusted Advisor • Deep technical knowledge in ServiceNow Now Assist, ITSM, ITOM, CMDB, HAM/SAM, CSM, GRC/IRM, HRSD, PCM, FSO, and HCLS-SM • Experience leading client conversations on ServiceNow's newest offerings, including AI Control Tower, MoveWorks/Employee Works, Armis, and Veza • Working knowledge and experience in Healthcare/Life Sciences, Finance/Capital Markets, Oil & Gas, Manufacturing, and other industries • Demonstrable ability to influence, collaborate, and build relationships with key stakeholders, vendors, and cross-functional teams • ServiceNow Certified Master Architect (CMA) • ServiceNow Certified Technical Architect (CTA) • Preferred: Digital Workplace, Security, Cloud, and Application Modernization experience • Preferred: Executive relationship building • Preferred: Overseeing ServiceNow delivery teams or responsibility for client satisfaction • Preferred: Experience assisting stakeholders in quantifying risks and developing mitigation and remediation strategies

🏖️ Benefits

• Employee learning programs providing access to industry learning and certifications, including Microsoft, Google, Amazon, Skillsoft, and more • Company-wide volunteering and giving platform • Ability to donate, start fundraisers, volunteer, and search over 2 million non-profit organizations • State-of-the-art resources and Fortune 100 clients • Medical or religious accommodation process for eligible employees • Remote work arrangement