Field Technician Support

🕒 June 25

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 42%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Level 10, LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2001

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Level 10, LLC is a company that provides comprehensive technology services, specializing in the procurement, deployment, and maintenance of IT equipment. They offer a range of services including hardware procurement, staging and integration, field services, and help desk support. Level 10 is dedicated to supporting technology deployment for new store openings, store remodels, and in-store support. With a focus on retail technology solutions, they aim to help businesses efficiently manage their IT projects while reducing risk and saving time and money. Recognized as one of the best places to work in Illinois and for its commitment to diversity and inclusion, Level 10 is an agile partner for technology deployment and support.

📋 Description

• Field Technician Support department plays a critical role in supporting field operations. • Essential responsibilities include effective coordination, technical expertise, and a customer-focused approach.

🎯 Requirements

• Technical Support: Provides assistance to field technicians who encounter technical issues while performing their duties. • Logistics and Coordination: Manages the logistics of field operations, including scheduling appointments. • Inventory Management: Oversees the inventory of equipment, tools, and parts that field technicians require. • Training and Development: Provides ongoing training and development opportunities for field technicians. • Quality Assurance: Monitors the quality of service provided by field technicians. • Customer Communication: Acts as a liaison between customers and field technicians. • Performance Monitoring and Reporting: Tracks key performance metrics of field technicians.