Principal Software Developer

🕒 September 23

🇨🇦 Canada – Remote

⏰ Full Time

🔴 Lead

🧑‍💻 Full-stack Engineer

👻 Ghost score 20%

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Logo of Lightspeed Commerce

Lightspeed Commerce

1001 - 5000 employees

Founded 2005

☁️ SaaS

🛒 Retail

SaaS • Retail

Lightspeed Commerce is a cloud-based point-of-sale (POS) and payments SaaS platform that powers in-person and online commerce for retailers, restaurants, golf facilities and wholesalers. It provides omnichannel POS, inventory management, eCommerce, payments and reconciliation, workforce and payroll, analytics/insights (including Lightspeed AI), hardware integrations, capital/funding, and wholesale tools (NuORDER). Lightspeed emphasizes scalable, customizable systems for multi-location businesses and reports supporting ~150,000 customer locations worldwide.

📋 Description

• Set and communicate architectural direction for key areas of Retail Point of Sale • Ensure systems supporting new POS capabilities are well-designed, secure, scalable, observable, and resilient • Help teams design reliable experiences across checkout, hardware, network connectivity, payments, sales, inventory, and order workflows • Lead architectural deep-dives and identify opportunities to simplify systems, reduce duplication, improve performance, and lower operational risk • Drive improvements in reliability, availability, latency, and recovery • Identify recurring sources of incidents, customer pain, and non-project overhead, then create practical plans to address them • Establish and evolve engineering practices across design, testing, deployment, observability, incident management, and technical decision-making • Partner with Product, Design, Support, and engineering leaders to translate ambiguous business and customer problems into technical direction • Mentor senior engineers and technical leaders • Create alignment across teams without relying on formal authority • Contribute to the wider Retail Engineering organization

🎯 Requirements

• Significant experience designing and building business-critical software systems in production • Track record of technical leadership across multiple teams or a broad product area • Experience shaping architecture across a large, evolving system with meaningful scale and operational complexity • Experience building and operating cloud-based systems with strong expectations for reliability, security, and performance • History of delivering important outcomes under challenging timelines and incomplete information • Strong systems-thinking skills • Experience working across more than one technology stack or technical layer, including backend services, web and mobile clients, data stores, APIs, event-driven systems, and infrastructure • Outstanding written and verbal communication skills • Judgment to moderate technical conversations, navigate disagreement, and move groups toward decisions • Hands-on approach, including going deep, prototyping, reviewing designs, and contributing directly when it matters • Fluency in English as a working language is required • Applicants must disclose any criminal convictions and undergo criminal record checks as part of the hiring process

🏖️ Benefits

• Continuous learning opportunities • Global mobility • Benefits designed to support employees • Driven, diverse and inclusive team • Accommodations available on request for candidates taking part in all aspects of the selection process

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