
10,000+ employees
đď¸ Government
đĽ Healthcare
đź Consulting
đ° $7.9M Post-IPO Equity - Maximus on 2010-12
Government ⢠Healthcare ⢠Consulting
Maximus is a public-sector services firm that partners with government agencies to modernize and operate programs across health, human services, defense, national security, and civilian agencies. The company combines technology (AI, analytics, cloud, cybersecurity), omnichannel contact center and eligibility/enrollment systems, clinical and Medicaid enterprise services, and consulting and program-delivery capabilities to improve citizen experience and program outcomes. Backed by decades of government experience and scale, Maximus supports federal, state, and local clients with human-centered operational support and end-to-end digital modernization.
đĽ 13 hours ago
â°ď¸ Colorado â Remote
đľ $18 - $21 / hour
â° Full Time
đ˘ Junior
đ Administrative Assistant
đŤđ¨âđ No degree required
đť Ghost score 0%
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10,000+ employees
đď¸ Government
đĽ Healthcare
đź Consulting
đ° $7.9M Post-IPO Equity - Maximus on 2010-12
Government ⢠Healthcare ⢠Consulting
Maximus is a public-sector services firm that partners with government agencies to modernize and operate programs across health, human services, defense, national security, and civilian agencies. The company combines technology (AI, analytics, cloud, cybersecurity), omnichannel contact center and eligibility/enrollment systems, clinical and Medicaid enterprise services, and consulting and program-delivery capabilities to improve citizen experience and program outcomes. Backed by decades of government experience and scale, Maximus supports federal, state, and local clients with human-centered operational support and end-to-end digital modernization.
⢠Support the Colorado HMA (Health Maintenance Activities) Review Program ⢠Manage inbound and outbound calls ⢠Respond to voicemails and emails ⢠Update documentation accurately and timely across multiple systems ⢠Manage assessments in Assessment Pro ⢠Manage referrals and assist with follow-up activities ⢠Complete data entry efficiently and accurately ⢠Research and resolve discrepancies with provider documents ⢠Review keyed information to verify data accuracy ⢠Monitor data and image quality of scanned documents ⢠Follow established policies and procedures for indexing and imaging ⢠Maintain confidentiality and security of relevant information ⢠Provide administrative and client-focused support
⢠High school diploma, GED, or equivalent required ⢠0-2 years of relevant experience required ⢠Minimum 1-2 years of experience in a call center environment or in customer service ⢠Proficiency in Microsoft Office applications ⢠Proficiency in computer skills, with the ability to navigate multiple systems and applications efficiently ⢠Strong ability to multitask and manage competing priorities effectively ⢠Reliable high-speed internet service ⢠Minimum 20 Mbps download speed/50 Mbps for shared internet connectivity ⢠Minimum 5 Mbps upload speed ⢠Private and secure workspace suitable for confidential work ⢠Preferred: Associate degree in Administration, Office Management, or Organizational Leadership ⢠Preferred: Experience in customer service or a related field ⢠Preferred: Minimum 1-2 years of scheduling experience ⢠Preferred: Proficiency in Smartsheet, Excel, and SharePoint ⢠Preferred: Prior experience handling inbound and outbound calls ⢠Preferred: Strong critical-thinking and problem-solving skills ⢠Preferred: Ability to remain adaptable and task-focused in a fast-paced environment
⢠Performance-based bonuses ⢠Medical, dental, vision, and prescription insurance ⢠Partially funded HSA ⢠Life insurance ⢠Auto, home, renter's, and pet insurance discounts ⢠401K retirement savings plan with company matching ⢠Paid time off, holidays, and extended sick leave ⢠Short- and long-term disability coverage ⢠Employee Assistance Program (EAP) for physical, emotional, and financial wellness ⢠Recognition platform ⢠Diversity, Equity, and Inclusion initiatives ⢠Tuition reimbursement ⢠Employee perks and discounts ⢠Maximus wellness programs and resources ⢠Professional development opportunities, including training programs, workshops, and conferences ⢠Company-issued computer equipment
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