Quality Assurance Technician I

🔥 4 minutes ago

🏄 California – Remote

🏄 California – Remote

⏳ Contract/Temporary

🟢 Junior

🔧 QA Engineer (Quality Assurance)

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MillenniumSoft Inc

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1999

🎯 Recruiter

🤝 B2B

Recruitment • B2B

MillenniumSoft Inc. is a Virginia-based staffing and recruiting firm that provides end-to-end (360-degree) human resources solutions to enterprise and government clients. The company offers contingent/temporary staffing, direct placement of professionals and consultants, in-house HR services, specialized staffing/consulting, and staffing for IT support and application development roles. MillenniumSoft also lists services in quality assurance, project and program management, ERP/CRM implementations, database administration, infrastructure and security maintenance, and other IT-related placements. It serves multiple verticals including communications, manufacturing/mobile application development, IT, financial services, energy, medical devices, healthcare/pharmaceuticals, and media/entertainment; has federal and state government contracting experience; and is E-Verified and WBE-certified in Virginia.

📋 Description

• Responsible for assisting in the implementation and monitoring of customer product complaints. • This position is responsible for reviewing and processing the customer product complaint record, ensuring documentation compliance to established and formalized procedures. • Works on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required. • Normally receives general instructions on routine work assignments, detailed instructions on new assignments. • Can perform work assignments independently with minimum supervision. • Requires considerable computer data entry. • Reviews and processes customer product complaints daily. • Reviews data between multiple databases and exported spreadsheets. • Interface with multiple functions and departments. • Performing tasks, of moderate complexity, within planned schedules and timelines. • Contributes to the completion of milestones associated with specific projects. • Ensures discrepancies are corrected and properly documented in the complaint quality record as well as monitoring systems (example: SharePoint or excel). • Interacts effectively in various levels of the organization. • Verifies work done by peers. • Provides guidance to Associates or other functions to ensure compliance to Quality System Requirements. • Keeps abreast of the basic requirements for compliance in own area of work and complies with those requirements. • Participates as required in training on regulatory issues affecting own area of work. • Brings regulatory compliance questions/issues to the attention of management. • Follows establish BDB procedures assigned in their training system. • Participates in problem solving as needed. • Reports quality issues to Manager, QA. • Can work effectively in multiple complaint management systems. • Performs other related duties and assignments as required.

🎯 Requirements

• A minimum of a College Degree • A minimum of 1 year experience in a medical device environment. • A minimum of 1 year experience in customer product complaints.

🏖️ Benefits

• N/A