Senior Systems Engineer, ServiceNow

🔥 13 hours ago

🌽 Illinois – Remote

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💵 $49 - $66 / hour

⏰ Full Time

🟠 Senior

⚙️ Systems Engineer

👻 Ghost score 0%

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Logo of Northwestern Medicine

Northwestern Medicine

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 $25M Grant on 2018-06

Healthcare • Healthcare Insurance • Pharmaceuticals

Northwestern Medicine is a renowned healthcare provider offering a wide range of medical services, including COVID-19 and flu vaccinations, cutting-edge treatments, and pioneering surgical procedures. The organization is deeply involved in clinical research, contributing to significant medical advancements such as exploring the causes of diseases like lupus and breakthroughs in cancer treatment. With a robust network of hospitals and specialized care centers, Northwestern Medicine is dedicated to patient wellness, community impact, and medical education. They emphasize accessibility, patient safety, and convenience through services like telehealth, financial assistance, and multilingual support. Whether it's immediate care, advanced procedures, or multidisciplinary care for complex conditions, Northwestern Medicine is committed to leading the way in healthcare innovation and patient-centered care.

📋 Description

• Keep hardware systems, associated operating systems, and connectivity capabilities fully operational and integrated into the IT environment • Monitor, analyze, and plan upgrades to ensure adequate capacity and availability • Provide technical leadership and support for computing systems and systems integration • Conduct, analyze, recommend, and present performance and capacity analyses • Maintain broad working knowledge of server and distributed systems • Diagnose problems and coordinate solutions with vendors and manufacturers • Respond promptly to customer needs and manage issues through closure • Support application teams with project and support activities • Communicate with customers, project teams, and IS team members • Determine strategies for system-to-network connectivity and interfacing • Review technology projects, analyze business requirements, recommend system changes, write technical specifications, and implement changes • Identify and implement technology best-practice standards • Develop project plans, scopes, effort projections, schedules, and final plans with project managers • Establish and enforce local-area-network standards, policies, and procedures • Participate in technology planning • Integrate vendor, manufacturer, and technical expertise into the organization • Mentor and act as a resource for immediate and application teams • Promote collaborative IS team efforts and adapt to changing priorities • Contribute to the IS Knowledge Repository • Provide required on-call support

🎯 Requirements

• 7+ years of experience in core discipline • Excellent verbal and written communication skills • Bachelor’s degree in computer science or related field preferred • 5+ years of experience in core discipline in the healthcare industry preferred • Providing on-call support is required • Successful completion of a criminal-history background check if hired • Authorization and disclosure form for the background check

🏖️ Benefits

• Tuition reimbursement • Loan forgiveness • 401(k) matching • Lifecycle benefits • Comprehensive benefits supporting physical, emotional, and financial well-being • Protection for unexpected life events

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