Operations Manager / Office Manager

Job not on LinkedIn

🕒 July 15

🇺🇸 United States – Remote

💵 $1.3k / month

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Administrative Assistant

🚫👨‍🎓 No degree required

👻 Ghost score 31%

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Logo of Offshore Launch

Offshore Launch

1 - 10 employees

Founded 2023

🤝 B2B

☁️ SaaS

🤖 Artificial Intelligence

B2B • SaaS • Artificial Intelligence

Offshore Launch is a company that provides AI-powered virtual assistant services to help businesses offload administrative tasks and streamline their operations. By leveraging global talent, Offshore Launch offers significant cost savings, operational efficiencies, and fosters a productive work environment where local teams can focus on high-impact work. Their unique approach includes embedding experienced career professionals into client teams, coupled with ongoing training and AI tools to enhance performance.

📋 Description

• Own day-to-day office operations including call center performance, scheduling/dispatch, cash collection, compliance, and administrative workflows. • Track project/job timelines from booking through completion and invoicing, flagging jobs at risk of slipping. • Monitor job costing and margin at a summary level; flag anomalies to the owner. • Manage subcontractor coordination (permits, material orders, inspections, agencies) where applicable. • Maintain accurate records in HouseCall Pro or equivalent CRM/FSM platform (ServiceTitan, Jobber). • Support hiring and onboarding processes for field and office teams.

🎯 Requirements

• 2+ years in project management, office management, or operations coordination, ideally in trades, HVAC, plumbing, or field services. • Working knowledge of HouseCall Pro or a comparable FSM/scheduling platform (ServiceTitan, Jobber). • Excellent written and verbal English communication. • Demonstrated ability to manage multiple workstreams and follow up independently without heavy oversight.

🏖️ Benefits

• Comprehensive HMO policy, including dependents. • Annual continuing education budget to support professional development. • Annual bonus up to 150% of one month's salary, contingent on quarterly performance scores. • 13th month pay. • Performance-based bonuses.

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