Epic Systems Analyst – HIM, ROI, DT, Coding, Identity

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🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟢 Junior

⚙️ Systems Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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OhioHealth

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1891

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

OhioHealth is a not-for-profit healthcare system headquartered in Columbus, Ohio, dedicated to providing exceptional patient care and a wide range of medical services. With facilities spread across multiple locations, OhioHealth offers comprehensive healthcare services including cancer care, maternity, midlife clinics for women, virtual health appointments, and specialized care for transgender and LGBTQ patients. They also focus on patient education with health and wellness classes, support groups, and health quizzes. OhioHealth is committed to improving community health through various community relations and health initiatives. They provide resources such as price transparency, financial assistance, and patient rights information to enhance the healthcare experience for all patients.

📋 Description

• Support the design, build, testing, training, deployment, and ongoing support of Epic applications • Gather and refine stakeholder requirements, map workflows, and design Epic configuration aligned with operational goals and policy • Create and maintain specifications, decision logs, design documents, configuration documentation, workflows, and support procedures • Conduct gap analyses for upgrades, regulatory changes, and new initiatives • Support small projects and enhancements related to implementations and upgrades under senior team guidance • Participate on project teams and deliver assigned tasks using established project methodologies • Configure Epic records, master files, profiles, rules, security classes, and workflows • Maintain environment parity and follow change-management and build-naming conventions • Develop and execute unit, integrated, and UAT test plans; resolve defects and document test evidence • Validate interfaces, printing, reporting, downstream workflows, and regression coverage • Coordinate release management, environment moves, and downtime procedures • Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support • Manage service requests and incidents, meeting SLAs through triage, documentation, and root-cause analysis • Support Epic and other enterprise applications and collaborate on cross-application impacts and integrated workflows • Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows • Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting • Support regulatory readiness, audits, privacy/security controls, sensitive-record handling, and audit trails • Contribute to ITIL-aligned incident, problem, change, and configuration management • Support design and delivery of role-based training and maintenance of the CareConnect curriculum • Build, maintain, and prepare training environments; communicate releases and upgrade impacts to training stakeholders • Manage end-user training requests and incidents, document resolutions, identify trends, and recommend process improvements

🎯 Requirements

• Bachelor's Degree in computer science, Information Technology, Healthcare Administration, or a related field • In lieu of degree, 5+ years of experience in system/application analysis, support, or related IT experience • Minimum of 1–3 years of experience in system/application analysis, support, or related IT experience; healthcare environment preferred • Experience with Epic application(s) and healthcare workflows • Strong requirements gathering, workflow design, and testing skills • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies • Ability to communicate with clinical and operational stakeholders and managed service providers and produce clear documentation • Ability to support small to medium initiatives and collaborate effectively with cross-functional teams • For Application Training role: Epic Training Environment Build certification/proficiency, or ability to obtain within required timeframe, and 1+ year of training environment build or application support experience • Current Epic Certification or Proficiency in relevant modules preferred for Application Build role • ITIL Foundation certification desired, not required • Certifications in one or more Epic applications • Experience in a large healthcare system or hospital setting • Experience with other healthcare applications and systems • Knowledge of healthcare regulations and compliance standards • Familiarity with cloud computing platforms such as AWS or Azure • Experience with business intelligence and analytics tools

🏖️ Benefits

• Full-time schedule with 40 scheduled weekly hours • Day shift