QA Test Manager

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OmegaHires

11 - 50 employees

🎯 Recruiter

🏢 Enterprise

Recruitment • Enterprise • IT Services

OmegaHires is a full-service digital and enterprise IT staffing firm that focuses on providing both permanent and contingent workforce solutions across various digital and enterprise technologies. The company specializes in UX development with full stack developers using modern technologies such as React, Angular, and Node. js, as well as microservices development utilizing Java, Scala, Go, and SQL. OmegaHires also provides expertise in integration and big data technologies, DevOps for automated CI/CD pipelines, and enterprise IT management including ERP and SAP systems. Committed to "responsible recruiting," OmegaHires uses unique sourcing and assessment methodologies and offers training and mentorship to ensure candidates meet the evolving needs of their clients.

📋 Description

• Lead and manage QA teams supporting PBM applications and claims processing platforms • Establish, standardize, and continuously improve QA processes, methods, templates, and best practices • Promote a quality-first culture through process discipline, automation, engineering rigor, and defect prevention • Drive root cause analysis, corrective actions, and continuous improvement initiatives • Provide subject matter expertise in PBM business processes • Validate end-to-end claims adjudication workflows, including eligibility, formulary, prior authorization, pricing, accumulators, coordination of benefits, reversals, rejects, and payment processing • Partner with business, product, compliance, and technology stakeholders to align testing with regulatory and business needs • Define, track, and report quality metrics including defect density, defect leakage, test coverage, automation coverage, test execution progress, cycle time, and release readiness indicators • Use data-driven insights to identify risks, improve productivity, manage capacity, and optimize testing effectiveness • Prepare and present quality dashboards, executive status updates, release readiness assessments, and risk summaries • Participate in Agile ceremonies including sprint planning, backlog refinement, daily standups, retrospectives, and release planning • Develop test strategies, test plans, test scenarios, and test effort estimates • Coordinate testing across multiple initiatives while balancing scope, schedule, risk, and team capacity • Collaborate with Product Owners, Developers, Business Analysts, Scrum Masters, Release Managers, and Operations teams • Perform functional, integration, regression, system, UAT support, API, data validation, performance, and automation testing as needed • Evaluate and implement modern testing tools, frameworks, and accelerators • Solve complex quality challenges and remove delivery bottlenecks

🎯 Requirements

• 15+ years of software quality assurance experience, including hands-on test design and execution • 5+ years of QA leadership or management experience • Strong experience supporting PBM claims processing systems • Deep understanding of SDLC, Agile execution, test estimation, risk-based testing, and release management • Ability to define and manage quality metrics, dashboards, and team performance indicators • Strong analytical, communication, stakeholder management, and problem-solving skills • Experience with Medicaid PBM programs is strongly preferred • Experience with healthcare payer, pharmacy, managed care, or government healthcare systems • Knowledge of healthcare compliance, regulatory, audit readiness, and operational controls • Experience with test automation frameworks, CI/CD pipelines, API testing tools, SQL, and data validation techniques • Experience leading geographically distributed or vendor-partner QA teams

🏖️ Benefits

• Contract-to-hire employment • Remote work arrangement • Travel within the United States

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