Senior Manager, Quality Assurance

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $140k - $150k / year

⏰ Full Time

🟠 Senior

🔧 QA Engineer (Quality Assurance)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Once Upon a Farm

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2015

🏥 Healthcare

📦 Logistics

🍽️ Food & Beverage

💰 $52M Series D on 2022-03

Healthcare • Logistics • Food & Beverage

Once Upon a Farm is a company committed to providing high-quality, organic baby food and snacks. Their products range from refrigerated pouches and bars to frozen meals, all made with fresh fruits, vegetables, and whole grains. Once Upon a Farm emphasizes their commitment to purity and sustainability, ensuring their offerings have no added sugars and are always organic. They provide convenient, nutritious options for infants and toddlers and are designed to be easy for self-feeding. Their products are available through subscription plans and can also be found in stores, making healthy eating accessible for families on the go.

📋 Description

• Report directly to the Director of Quality Assurance & Quality Management Systems • Integrate Quality with Supply Chain, Marketing, Sales, and R&D • Incorporate food safety and product quality into products from concept through commercialization and in-market performance • Investigate customer and consumer complaints and product conformance issues • Support technical development and leadership of Quality Programs • Build capabilities of the Product Quality and Field Quality team • Lead, coach, and develop the Product Quality and Field Quality team • Deploy Field Quality resources, focusing on supplier facility reviews • Manage food safety and quality risks, gaps, and opportunities for products, processes, and systems • Ensure OUAF and Contract Manufacturer Quality Policies are adhered to and monitored • Manage and deploy Quality Assurance programs across co-manufacturing partners and functional areas • Influence Operations leadership with quality best practices • Partner with R&D, Sales, Marketing, Logistics, and co-manufacturing operations • Oversee and improve quality aspects of product launches and commercialization • Guide product trials by establishing process baselines, quality attribute ranges/targets, and process compliance • Lead investigations of in-plant, distribution, customer, and consumer quality incidents; identify root causes and facilitate corrective actions • Manage onboarding of new co-manufacturing partners, products, equipment, and packaging start-ups and commissioning • Implement the OUAF Quality Management System, including supplier approval, audit requirements, product development, FSMA compliance, HARPC plans, and Cost of Quality • Conduct food safety and quality risk assessments and oversee sampling programs and data review • Develop and refine product specifications and ensure execution • Define, track, and report Quality KPIs • Direct resources toward continuous improvement initiatives • Travel to co-manufacturing partner locations and attend company or department meetings a few times per year

🎯 Requirements

• Minimum education required: BS Food Science Degree or related Science degree education desired • 7+ years in the food industry; CPG experience preferred • Prior leadership, managerial, or supervisory experience • PCQI and/or HACCP certified • Plant production experience and strong knowledge of product processing • Expert abilities and decision-making for Food Safety, Regulatory, and Quality challenges • Ability to manage multiple responsibilities with urgency through prioritization and program management skills • Ability to drive organizational alignment on Quality objectives with an enterprise-wide mindset • Record of leadership and success in collaborative development, documentation, planning, implementation, and continuous improvement of quality systems • Knowledge of Quality Standards, Systems, and Quality Policies, with ability to execute against requirements • Ability to influence Innovation and Commercialization development steps to achieve consumer safety and quality objectives • Strong knowledge and general business acumen to support and influence Marketing and R&D • Ability to engage business functions in developing and standardizing Quality manuals, policies, procedures, data templates, audit standards, procedures, and Quality KPIs • Ability to manage, coach, and develop people, talent, and skills • Strong business partnering and relationship management skills • Previous cross-functional sustainability and operations exposure preferred • Knowledge of Statistical Process Control programs, Design of Experiments, and Process capability studies • Solid knowledge of Microsoft Suite, Outlook, Slack, and other professional platforms • Up to 40% travel required • Must reside in the United States • Visa sponsorship is not available

🏖️ Benefits

• Annual Bonus • 401(k) program + 4% company match after three months • New Hire Remote Life Stipend + annual Nourish and Nurture Allowance • Monthly Cell and Internet Stipend • Quarterly Farm-to-Fridge home deliveries and Employee Discounts • Up to 18 weeks of paid Parental Leave • Baby Steps Back To Work • 3 months’ supply of Once Upon a Farm products for new parents • Breast milk shipping service and support for those who travel after birth for the duration of their breastfeeding journey • Unlimited Paid Time Off • Paid Volunteer Time • Paid Time Off to fulfill civic responsibilities, including jury duty and voting in local, state, and national elections • Medical Insurance for the employee is covered at 100% on select plans, with additional plan options at a reduced cost to the employee • Vision and Dental Insurance are covered at 100% for the employee and dependents • Life insurance • Flexible spending account (Medical & Dependent Care) and Health Savings Accounts for applicable plans • Employee assistance program (EAP) • Other benefits, leaves, and insurance as required by law, based on specific residence • Remote-first work environment