Benefits Specialist

🔥 5 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👩‍👩‍👧‍👦 Human Resources (HR)

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 26 days.
• No salary listed.

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OneSource Virtual

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2008

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Series B on 2015-06

Consulting • Healthcare • Logistics

OneSource Virtual is a leading provider of business process as a service (BPaaS) solutions tailored for Workday customers. They specialize in automating administrative tasks related to payroll, benefits administration, and finance & accounting services. With a strong focus on accuracy and proactive support, OneSource Virtual helps organizations maximize their Workday investment, enabling them to reclaim internal resources and streamline processes through expert services and innovative technology.

📋 Description

• Support the Employee Services Team using Workday, case management, knowledge base and contact center technologies and processes • Provide support in Benefit Administration, Help Desk and/or Workforce Administration • Respond accurately and promptly to incoming written and telephone Tier 1 and Tier 2 inquiries regarding Workday access/navigation, benefits and/or general HR • Research inquiries using the knowledge base and provide efficient, timely responses • Escalate unresolved inquiries to the Account Manager or Pod Manager • Provide professional and timely service for internal audit requests • Participate in work intake reviews to automate audit activities and reporting • Communicate audit-related issues to leadership • Participate in ongoing functional-area training • Build partnerships within the department and organization • Identify and document process improvements or automation opportunities • Meet or exceed performance standards • Perform other duties assigned by the Manager

🎯 Requirements

• HS Diploma required • 2 years of related experience and/or training • Knowledge of employee benefits, COBRA and other federal/regulatory requirements • Proficient PC skills, including Microsoft Office, Outlook and HRIS • Bachelor’s degree preferred • Effective communication skills via telephone, email and in-person • Ability to adapt and display a positive attitude • Ability to work independently and as part of a team • Outstanding interpersonal skills and professionalism • Punctuality and adherence to a set schedule, with extra hours as needed • Ability to cope in a fast-paced, demanding environment and manage sensitive, confidential issues • Analytical, research and follow-up skills • Ability to multi-task

🏖️ Benefits

• Values-based culture • Upward mobility • Professional development opportunities • Opportunities to learn and share ideas • Creative collaboration and innovative thinking encouraged

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