Commercial Mortgage Servicing Systems Analyst

🔥 4 hours ago

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $70k - $90k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Systems Engineer

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Colliers

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1994

💼 Consulting

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📦 Logistics

Consulting • Hospitality • Logistics

Colliers is a global leader in real estate services and investment management. The company provides a comprehensive range of services to commercial real estate clients, such as transaction services, property management, and valuation. Colliers' expertise spans across various sectors including office, industrial, retail, residential, and hospitality properties. Their mission is to maximize the potential of property and accelerate the success of their clients and people. With a strong commitment to sustainability and innovation, Colliers offers bespoke solutions tailored to meet the unique needs of their clients worldwide.

📋 Description

• Support product management and day-to-day administration of SS&C’s Precision LM Servicing Software and Borrowers Viewpoint portal • Collaborate with cross-functional teams to collect and document business requirements • Identify system issues and evaluate enhancement needs • Assist with vendor coordination, request tracking, service-level monitoring, and user feedback collection • Support system administration, user maintenance, and security configurations • Provide end-user support and triage issues for escalation • Participate in release management and coordinate internal testing and acceptance • Create training resources and conduct system training as needed • Analyze data using SQL and Excel for reporting, troubleshooting, and system validation • Maintain documentation of system workflows, configurations, and integrations • Partner with the Business Systems Manager, business users, technology teams, and vendors to improve processes and system-driven efficiencies • Perform other duties as assigned

🎯 Requirements

• 2–4 years of experience in business systems analysis, system administration, product support, or related work • Experience in the commercial mortgage industry • Ability to translate business requirements into functional documentation • Basic understanding of commercial loan administration processes • Familiarity with commercial mortgage servicing, document management, CRM, or pipeline management systems • Specific experience in Precision LM highly desirable • Working knowledge of general regulatory compliance in the financial services industry • Proficiency with SQL, Excel, and business intelligence or reporting tools • Bachelor’s degree preferred • Strong foundational understanding of commercial real estate and commercial mortgage banking • Proficiency in Microsoft Office Suite • Ability to work independently and collaboratively • Strong customer service and problem-solving skills • Regular and reliable attendance • Ability to work Monday through Friday during standard business hours • Occasional domestic travel required

🏖️ Benefits

• Medical and dental plan for employees and their families • 401k plan including company matching • Firm-funded life and disability insurance • Discretionary bonus • Hybrid or remote schedule • Occasional domestic travel

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