Senior Sales Engineer

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Logo of Ping Identity

Ping Identity

1001 - 5000 employees

Founded 2002

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $35M Series F - Ping Identity on 2014-09

Consulting • Healthcare • Logistics

Ping Identity is a leading provider of identity and access management (IAM) solutions, delivering secure, scalable, and flexible identity services for enterprises and large organizations. The company offers cloud and on-premises platforms (including PingOne and Helix AI-powered capabilities) to manage authentication, access, orchestration, fraud prevention, and decentralized identity across customers, employees, and third parties. Ping Identity focuses on reducing fraud, improving user experiences, and supporting complex deployment needs for sectors like government, financial services, healthcare, retail, and media.

📋 Description

• Deliver pre-sales activities including solution demonstrations, presentations, technical guidance, proof of concepts, and RfX responses. • Act as the go-to technical expert on Ping Identity solutions for customers, partners, and internal teams. • Establish enduring relationships with customers and become their trusted advisor. • Collaborate with the sales team to deliver revenue, with emphasis on Qualification, Discovery, and Technical Proof phases. • Coordinate pre-sales efforts with the post-sales service delivery team throughout the sales cycle. • Lead customer-facing meetings via videoconferencing and in person, including presentations, whiteboarding sessions, and demonstrations of Ping Identity solutions. • Provide feedback on product enhancements and customer needs to product owners. • Mentor junior team members formally and informally. • Develop subject matter expert-level knowledge of at least one Ping Identity solution and serve as an expert resource to other Sales Engineers. • Travel 15% to 40% as needed.

🎯 Requirements

• Bachelor’s degree in computer science or equivalent field, or 5+ years' experience with enterprise-level software systems in a customer-facing role such as pre-sales, consulting, support, or training • Deep knowledge of SAML, WS-Fed, OAuth, OIDC, SCIM, and REST interfaces • Deep knowledge of LDAP, Active Directory, SSL/TLS, PKI, RADIUS, SQL, DNS, and JDBC • Experience with modern programming languages and web technologies including JavaScript, Python, Node.js, HTTP, HTML, CSS, JSON, and Java • Expertise developing and delivering technical presentations, workshops, customized demonstrations, and proof of concepts • Strong communication and customer service skills • Ability to link technical capabilities to customer needs • Ability to work with high self-direction and/or collaboratively with teams and customers • Knowledge of IAM concepts including Authentication, Authorization, Federation, Single Sign-On, User Lifecycle Management, Provisioning, Governance, and Workflow • Familiarity with infrastructure, networking technologies, and cloud service providers • Ideal candidate experience with IAM technologies from Ping, Okta, Auth0, Sailpoint, CA, Oracle, or similar • Experience with web application servers and operating systems including Windows, Mac, RedHat, Ubuntu, Apache, Nginx, and Tomcat • Experience with DevOps processes and platforms such as GitHub, Terraform, Kubernetes, and Helm • Experience deploying in AWS, Microsoft Azure, or Google Cloud Platform • Successful delivery of a SaaS-based IAM solution • Experience with Ping multi-tenant SaaS solutions including PingOne SSO, PingID, PingOne MFA, PingOne Verify, PingOne Protect, PingOne Authorize, and DaVinci

🏖️ Benefits

• Flexible, collaborative work environment • Company culture that empowers employees to do their best work • Employee Resource Groups • Regular company and team bonding events • Competitive benefits and perks • Global volunteering and community initiatives • Generous PTO & Holiday Schedule • Parental Leave • Progressive Healthcare Options • Retirement Programs • Opportunity for Education Reimbursement • Commuter Offset (Specific locations)

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