Administrative Assistant

🔥 1 hour ago

🐊 Florida – Remote

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⏰ Full Time

🟢 Junior

📋 Administrative Assistant

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of Pinnacle Home Care

Pinnacle Home Care

1001 - 5000 employees

Founded 2003

🏥 Healthcare

👥 B2C

Healthcare • B2C

Pinnacle Home Care is a Florida-based home healthcare provider that delivers a broad range of in-home clinical services. Since 2003 the company has grown into the largest independent home health provider in Florida, serving over 310,000 patients to date and caring for more than 10,000 patients daily. Pinnacle provides skilled nursing, physical/occupational/speech therapy, medical social work, behavioral health, remote patient monitoring (through a RemoteFocus partnership), and specialty post-acute services including cardiac, pulmonary, neurological, diabetic, surgical, urological, and wound care — all focused on preventing readmissions and supporting patients’ independence at home.

📋 Description

• Manage pending admissions in WellSky EMR and track hospital discharge status daily • Communicate with hospital case managers, referral sources, and intake teams to confirm discharge timing • Initiate admission workflows and escalate barriers such as missing orders or authorization delays • Conduct welcome calls and verify patient demographics, insurance, and physician information • Maintain accurate patient records and referral statuses in WellSky EMR • Flag aging or stalled referrals and ensure consistent documentation for reporting accuracy • Prepare daily, weekly, and ad-hoc reports on pending admissions, discharge status, and referral trends • Distribute stand-down reports to sales, intake, and leadership teams with patient-level updates • Serve as a central communication point between intake, sales, clinical leadership, and referral sources • Support smooth patient transitions and participate in operational or intake meetings as needed • Support quality improvement initiatives through accurate and timely data management

🎯 Requirements

• High school diploma or equivalent required • Associate’s degree preferred • 1–2 years of experience in healthcare administration, admissions, intake, or scheduling • Experience in home health, hospice, or hospital discharge planning strongly preferred • Proficiency in WellSky EMR or similar systems required • Strong skills in Microsoft Excel, Outlook, and reporting tools • Excellent organizational skills and attention to detail • Ability to manage multiple priorities • Strong written and verbal communication skills • Analytical skills to interpret and present data clearly • Adherence to agency policies, CMS regulations, and Conditions of Participation • Ability to maintain patient confidentiality and HIPAA compliance

🏖️ Benefits

• Employee referral program where you can earn rewards • Growth and stability from over two decades as Florida’s largest independent home health agency • Supportive and fun collaborative culture • Inclusive environment • Equal opportunity employer

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