Office Manager – Plumbing & Heating

Job not on LinkedIn

🔥 19 hours ago

🇺🇸 United States – Remote

💵 $1.6k / month

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Administrative Assistant

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Offshore Launch

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

🤝 B2B

☁️ SaaS

🤖 Artificial Intelligence

B2B • SaaS • Artificial Intelligence

Offshore Launch is a company that provides AI-powered virtual assistant services to help businesses offload administrative tasks and streamline their operations. By leveraging global talent, Offshore Launch offers significant cost savings, operational efficiencies, and fosters a productive work environment where local teams can focus on high-impact work. Their unique approach includes embedding experienced career professionals into client teams, coupled with ongoing training and AI tools to enhance performance.

📋 Description

• Answer inbound calls plus LSA and Angi leads and book diagnostic/dispatch visits on the first call • Route unusual calls, such as boiler work, to the owner • Own the Housecall Pro schedule, including arrival windows, schedule changes, and customer reschedules • Invoice every job, collect payment at completion, and manage AR follow-up through collections • Manage card-on-file and net-30 terms for commercial accounts • Log every flat-rate estimate in Housecall Pro and maintain current statuses • Run payroll, onboarding, and offboarding in Gusto, including I-9s, new-hire paperwork, uniforms, and equipment tracking • Pull permits, book equipment, send COIs, and track license renewals • Monitor the general office inbox daily • Deliver weekly office reports from Housecall Pro • Document recurring tasks as SOPs and maintain Housecall Pro configuration

🎯 Requirements

• 2+ years in office management, dispatch, or operations coordination, ideally in plumbing, HVAC, or field services • Working knowledge of Housecall Pro or a comparable FSM platform (ServiceTitan, Jobber) • Strong phone presence • Excellent written and verbal English • Able to own work from start to finish and follow up independently without close supervision • Organized and detail-oriented, with a habit of documenting processes

🏖️ Benefits

• Work in a people-first, remote environment that values career growth • Comprehensive benefits including HMO, PTO, transparent bonus, raise and career pathways • Teamwork, collaboration, and work/life balance emphasis • Guaranteed annual bonus of one month's salary • Performance-based annual bonus up to 1.5x one month's salary contingent on quarterly performance scores • Comprehensive health benefits, including dependents: health, life, vision and dental insurance • 16 days PTO