Senior Solutions Engineer – Post-Sales

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $141.8k - $187.1k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 0%

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Posit PBC

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2009

☁️ SaaS

🏢 Enterprise

📚 Education

SaaS • Enterprise • Education

Posit PBC is a public benefit company that develops and maintains open-source and commercial software for data science, scientific research, and technical communication. The company provides developer-focused tools and managed services—such as Posit Connect, Posit Workbench, Posit Package Manager, Posit Cloud, RStudio/Positron IDEs, Quarto, and Shiny—to help teams build, share, and deploy R and Python workflows at scale, with enterprise security, governance, and support. Posit also offers education and community programs (Posit Academy, conferences, and community projects) to help users learn and adopt open-source data science.

📋 Description

• Serve as a proactive, ongoing technical advisor to customers on server configurations, architectures, technical strategy, and best practices for open source data science at scale • Collaborate with sales and customer success to help customers realize the full value of their Posit environment • Scale customer reach through webinars, talks, workshops, documentation, automation, and how-to materials • Lead scoped, project-based implementation work from onboarding through delivery of defined outcomes • Provide the voice of the customer to Product Management and Product Engineering • Improve team processes and workflows • Influence product direction with Product Management and engineering teams • Navigate technical post-sales customer calls and lead customer discussions • Explain how Posit’s Pro Products are installed, configured, and used by Data Scientists • Help IT/Admin customers determine suitable product architectures and deployment patterns • Configure Posit’s Pro Products and participate in IT architecture and post-sales calls • Help customers integrate Posit’s Pro Products into existing data and technology stacks • Support customers installing and maintaining products by reviewing and advising on environment configuration • Contribute to projects of increasing size and scope • Take on larger, more strategic, higher-touch customer engagements

🎯 Requirements

• Customer-facing technical post-sales experience • Exposure to server infrastructure and architecture topics, including cloud services, Linux, Kubernetes, Docker, Slurm, authentication, and connecting to data sources • Interest in learning enterprise infrastructure, system administration, networking, virtualization, and integrations with data science tools and platforms • Understanding of data science workflows and use cases, including exploratory data analysis, modeling, reporting, and app development • Ability to discuss technical topics with internal and external audiences at different levels • Ability to explain installation and configuration of Posit’s Pro Products • Knowledge of enterprise infrastructure and product architecture • Ability to advise IT/Admin teams on product architectures and deployment patterns • Strong empathy, curiosity, clarity of thinking, and willingness to learn • No specific prior data science or professional product experience required; such experience may be helpful • Posit states strong candidates generally have prior experience with approximately half of the listed areas

🏖️ Benefits

• 100% of medical, dental, and vision insurance premiums covered for employees and their families • Fertility and gender-affirming healthcare included in all plans • Supplemental mental health and wellness benefits via Ginger, including Ginger for teen family members • Gender-neutral paid parental leave for all new parents, including foster and adoptive parents • 401k enrollment starting on day one • Substantial yearly 401K contribution match after six months of employment • Annual profit-sharing bonus • 100% distributed team with optional Boston office access • $400 monthly coworking space rental reimbursement • Lifestyle Savings Account with an initial $1800 deposit and additional quarterly stipend of $375 for professional development, wellness, financial health, charitable giving, and remote work support • Minimum of four weeks PTO per year • 15 paid company holidays • Focus time, minimized meetings, and asynchronous work • Mentorship, career growth, and learning opportunities